CalFresh Coordinator (Vista)

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 540 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We have a 99% rating on Charity Navigator.

• Key figure in the overall success of the CalFresh Outreach Program; promoting and creating countywide awareness of the program. 
• Increase participation in California’s CalFresh Program (formerly known as Food Stamps) through community outreach, client direct services, education, advocacy, collaborations with new and existing partners, and working closely with our Food 4 Kids Backpack schools and Nutrition Education. 
• Work to increase CalFresh enrollment to the hard to reach populations, such as seniors, veterans, students, unemployed and immigrants, etc.
• Refer clients to our Food Bank food programs, and other federal programs aimed at eliminating hunger in San Diego County.
• Educate residents in the county on how to apply, obtain and retain CalFresh benefits, as well as demonstrating how to use the benefits and teaching about healthier food choices.
• Train agency partners, staff and volunteers on the CalFresh referral process; and monitor affiliate participation and assures full compliance with all regulations governing the CalFresh Outreach Program.
• Arrange and conduct CalFresh presentations, enrollments clinics, workshops, direct application assistance, and trainings to new and current community-based partners at the direction of the CalFresh Outreach Supervisor.
• Assess potential CalFresh eligibility for applicants and assist with completion of CalFresh applications and accompanying verification documents.
• Provide CalFresh follow up to all clients assisted and advocate as needed.
• Work closely and maintain positive relationships with county office liaisons to assure a seamless experience for client applying for CalFresh. 
• Keep accurate, detailed records and progress reports on information distributed, contacts and services provided as required. Prepare monthly reports on program outreach and participation.
• Perform outreach in appropriate settings at the direction of the CalFresh Outreach Supervisor.
• Work with CalFresh Outreach Supervisor, Director of Programs, and/or Vice President of Operations on new CalFresh initiatives to increase CalFresh participation in San Diego County.
• Create and establish new partnerships/collaborations that will help expand our county wide efforts.
• Recruit and train community agency staff, volunteers and interns on the importance of increasing CalFresh participation among their client base.
• Promote CalFresh Outreach using flyers, referral forms, and enrollment clinic promotional materials to Food Bank agencies and partners.
• Work with County schools to promote and increase CalFresh participation including Food 4 Kids Backpack Program sites.
• Offer interpretation and assistance to facilitate client access to CalFresh information and services.
• Distribute culturally and linguistically appropriate outreach materials particularly targeting Spanish speaking immigrant communities.
• Provide administrative support for all outreach activities.  Some (infrequent) evening and weekend shifts may be required
• Other duties as assigned.

• High school diploma or G.E.D. equivalent required.
• Bachelor’s degree in a related field preferred.
• 2-3 years of progressively responsible experience, preferably in a client-facing role within a non-profit organization.
• A combination of education and experience that provides the necessary knowledge, skills, and abilities to successfully perform the job.

• Applicable federal, state and local laws and regulations and program related/contract guidelines within areas of responsibility.
• Windows Operating Systems and Microsoft Office Suite (Access, Outlook, and Word).
• Public speaking principles and practices; and/or customer service skills.

• Interpret and explain program guidelines, policies and procedures.
• Operate a computer using word processing, spreadsheet and database software applications.
• Learn the Primarius and Oasis Insight inventory tracking system.
• Operate other standard office equipment.
• Communicate effectively orally and in writing.
• Utilize effective reflective listening skills with clients.
• Exercise tact, objectivity, sensitivity, strategy, and sound judgment with a variety of people in a variety of situations.
• Establish and maintain effective working relationships with member agencies, representatives of community organizations and other staff.
• Manage multiple priorities simultaneously.
• Perform highly detailed work on multiple, concurrent tasks with frequent interruptions.
• Meet intensive and changing deadlines and interact with officials, staff and the public.
• Understand and follow written and oral instructions.

• Valid CA Driver’s license.
• Bilingual Spanish/English/other highly preferred.
• Must have own vehicle and be able to meet travel requirements of position.
• Distributions are held across San Diego County which will require some travel. This also requires ability to be in a variety of environments including outdoor, indoor, and warehouse environments.

• Salary range: $25.00-$26.00 per hour depending on experience.

• 403(b) plan with 200% employer matching.
• Excellent health care coverage with free employee medical, dental and vision plans.
• Company paid term life and long-term disability insurance.
• Generous accrual of paid vacation and sick leave and 15 holidays per year.
• Monthly staff lunches
• Tuition reimbursement
• Fitness reimbursement
• Pet Insurance
• And more!

• Typical schedule is Monday - Friday 7:30am- 4:00pm
• Two remote workdays per week may be available, subject to organizational needs and individual performance.

• Interested and qualified candidates should apply on our career website located at https://www.theapplicantmanager.com/careers?co=jc
• Submissions missing a resume will not be considered for the position.
• Background checks and drug test are required for the position before employment starts.

This is a non-management position
This is a regular full-time position

Salary : $25 - $26