Account Manager - Ford

Manage and grow customer sales and relationships.  Perform the duties and tasks noted below to assure both internal and external needs are met.

Support development and implementation of strategic sales plans to accommodate corporate goals.
• Support/perform sales forecasting activities
• Reviews market analyses to determine upcoming customer needs
• Represents company at trade association meetings to promote product, as required
• Delivers sales presentations to key clients in coordination with appropriate department representatives.
• Meet with key clients to maintain and enhance relationships
• Negotiate sales offers with our customers
• Pursue, quote, negotiate, and acquire new business which contributes to the growth of the company
• Coordinates and liaison between sales department and other departments.
• Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Monitors and evaluates the activities and products of the competition.
• Manage commercial and customer issues
• Negotiate and minimize cost savings provided to customer
• Coordinate and/or resolve commercial and engineering change issues on existing programs
• Work with customers to determine their expectations and assure that target deadlines are met
• Participate in cost reduction reviews both internally and with the customer
• Track profitability and payments for changes
• Develop and complete gap analysis with customer Purchasing departments and negotiate to minimize cost reductions
• Negotiate and recover cancellation claims
• Collect past due invoices for open accounts
• Work extensively with customer systems (ie: Covisint, Ford WERS, etc)
• Familiarity with customer process and procedures regarding payment for prototypes, production parts, and tooling
• Evaluate internal quote information in order to develop and submit a competitive profitable response to our customers Purchasing department
• Review annual long term purchasing reductions and affect on programs
• Responsible for tracking profitability of programs
• Responsible to complete and follow up on internal paperwork (gate 0, 1, and 2, approvals, budget tasks, etc.)