What are the responsibilities and job description for the Shift Leader position at Jet's Pizza?
We are looking for an experienced Shift Manager to join our team. The ideal candidate will have a strong background in customer service, leadership, and problem-solving. The Shift Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, and resolving any customer issues that may arise. This position requires excellent communication skills, the ability to work well under pressure, and the ability to motivate and lead a team.
Responsibilities:
- Lead and manage a team of employees.
- Ensure that all safety and security protocols are followed.
- Train and develop employees in their roles.
- Enforce company policies and procedures.
- Maintain a positive work environment.
- Monitor employee performance and provide feedback.
- Handle customer inquiries and complaints in a professional manner.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 32 – 45 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: In person
Salary : $14 - $18