What are the responsibilities and job description for the Risk Services Intern, Summer 2025 position at Jewelers Mutual?
Summary
The Risk Services Intern is responsible for assisting the Risk Services department with day-to-day operational tasks and activities. This role will maintain loss prevention programs or initiatives focusing on customer, data, quality, accuracy, and timeliness. Consistently provides tactical internal and external customer service. Assists in the administration and development of new and existing loss prevention products and techniques.
WHY Jewelers Mutual:
We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.
With office locations throughout the United States and a mantra of “making your mark today”, consider evolving your career and shining bright with Jewelers Mutual Group!
Essential Duties and Responsibilities
- Day-to-day operations of new and existing Risk Services initiatives:
- auditing of programs and performance,
- creating, managing, and streamlining reporting of initiatives and programs,
- updating and validating data,
- managing customer enrollments and day to day performance of programs and initiatives,
- Creating and updating standard operating procedures for initiatives and programs,
- Assist with preparation of internal and external presentations, trainings, and reporting for the loss prevention team
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
- Current enrollment in a related curriculum in an undergraduate program at an accredited technical school, college, or university
- Must be proficient in Microsoft applications (including Word, Excel, Outlook, PowerPoint, and Share Point)
- Experience with PowerPivot, SQL, Power BI, and/or other query/reporting skills with data manipulation and pivot tables preferred
- Must have strong customer service centric skills, including a sense of urgency, and the ability to think critically to find solutions for internal and external stakeholder
- Must have strong written and verbal communication skills.
- Interpersonal skills with the ability to work autonomously and establish working relationships with individuals at varying levels within the company
- Must be detail-oriented and possess effective organizational skills.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.
