Overview

The Program Manager works in collaboration with the Senior Portfolio Manager to support and administer programming within the assigned Portfolio. The Program Manager acts as the representative of the assigned program area and is a key partner to Country management and leadership team(s) and is accountable for the identification and determination of overall priorities for the assigned program area. Informs the build-out, development and implementation of solutions that address programmatic needs.

This position owns, builds and fosters relationships with country office and US based management and leadership teams, donors and subrecipients to drive work activities in alignment with broader strategies and through the application of strong project management methodology, practices and tools.

Responsibilities

Leads & Proposals

• Provides specialized advice and support pertinent to generation of leads for New Program Development (NPD) opportunities in countries supported
• If support country, serves as the Program Lead for new proposal development of high complexity (e.g., high value, multiple partnerships) within the assigned Portfolio area and others Countries as needed including providing budget inputs, conducting budget reviews and developing management plans
• Mentors junior staff to the Program Lead role for new proposals
• Supports Country Directors and other stakeholders within Country Office(s) or global projects on leads development i.e. meetings with donors, initiating relationships between Country Director(s) and NPD liaisons. Support NPD Country plans, drafting concept notes
• Fosters country relationships and customer service with country teams to identify and support needs

Start-Up Activities

• Develops and oversees start-up plan for new projects in Countries/global projects supported
• Leads project management trainings and in-country start-up workshops for Country or Global Project teams
• Partners with country/project senior management team(s) / Sr. Portfolio Manager to adapt, improve and implement programs / processes / policies / procedures to meet shifting priorities and needs in assigned program
• Acts as a partner and provides specialized support to Country Office(s) in the development of high-quality workplans and project charters in alignment with program strategy and scope
• Partner with members of the multi-disciplinary Project Team to establish working parameters and guidelines
• Initiates start-up activities and after-action reviews
• Analyzes the feasibility and potential impact of new initiatives, process improvements, solutions; provides recommended course of action

Implementation & Control Activities

• Provides highly specialized guidance, support, reporting, and advisory services to members of management and leadership team(s), organizational leaders
• Determines the requirements for work assigned program area and leads planning efforts in alignment with project management, industry best practices in assigned area for assigned program area
• Supports the development / delivery of presentations / communications to management / leadership or broader audience
• Acts as the main point of contact for resolution of escalated issues or sensitive, confidential matters with moderate risk and impact to the program and escalates high to severe risks to Sr. Portfolio Manager
• Interprets and advises Project teams on the effective application of project management practices and methodologies, ensuring compliance with Jhpiego’s internal Project Management curricula requirements (PM@Jhpiego)
• Mentor junior staff who they work closely with in project implementation

Relationship Management

• Provides service oriented support to country/project teams based on their needs and requests; modifies and adapts processes/procedures to meet shifting needs and priorities
• Provides feedback with team and partners on program quality and deliverables.
• Partners with internal stakeholders to establish and/or enhance working parameters/guidelines/processes
• Builds collaborative networks with external stakeholders (including partners and donors) that deepen the shared perspective on program approaches through understanding and consideration of operational factors, including broader strategies

Close-Out Activities

• Ensures that close out process conducted successfully according to internal processes and donor guidelines
• Conducts After Action Reviews for closed out projects
• Ensures quality final report is deliveredSupervision

Supervises

• Project and Program Officers
• Responsible for the management of team members providing leadership, guidance, coaching, mentorship and counselling where needed
• Grows team expertise to align with organizational demand and direction while assessing team skills / capabilities and continually looking for ways to provide / enhance the value delivered
• Leads a high-performing team and provides ongoing feedback and performance reviews
• Tracks, monitors and effectively addresses performance of team members
• Manages employees in compliance with all HR policies, procedures and guidelines of conduct
• Shares knowledge, information, skills and subject matter expertise among the team and ensures the timely communication of issues while encouraging good working relationships with other functions / teams
• Recruits for hires to ensure a highly diverse, qualified workforce with the necessary capabilities needed to achieve goals

Required Qualifications

• Graduate Degree i.e. MPH (or equivalent working experience)
• 7 years relevant working experience
• Certified in project management
• Proven experience in workplan development, reviewing quarterly and annual reports, providing budget inputs and conducting program close-out
• Strong understanding of financial management principles and budgeting
• Strong understanding of multiple technical areas Jhpiego works in
• Strong organizational skills
• Strong writing skills including for reports, workplans, and proposals
• Team player
• Excellent written and oral communication skills with diverse groups
• Excellent problem solving skills
• Office 365
• Travel: Ability to travel 30%
• Fluent in written and spoken English
• Fluency in French and Spanish is required

Preferred Qualifications

• 10 years preferred work experience 

  The salary range for this role is expected to be: $78,814 - $105,086.

Total Rewards:

The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Learn more:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a @Jhpiego.org email address.

Please report any suspicious communications to Info@jhpiego.org

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