Assistant Facilities Manager

What This Job Involves –

The Assistant Facilities Manager will be part of the Facility and Operations team responsible for facilities management services assisting the Senior Facility Manager and the Account team deliver quality services. Provide support with operational and administrative activities, financial oversight, supplier management, and customer service to ensure the account meets or exceeds contract commitments and client expectations. This position will be supporting the Illinois and Wisconsin region.

Your day to day:

Operational:

• Support Regional Senior Facility Manager to deliver maintenance and repair services.
• Assist implementation of the annual management plan to deliver client deliverables such key performance metrices and other requirements.
  
  

Administrative:

• Assist with coordination and execution of maintenance activities through Corrigo with Work Order administration, WO Flag management, Asset tag resolution, and supplier invoice approvals.
• Assist with budgetary requests, analysis, and reporting. Complete budget and forecast templates, gather operational and financial data to prepare client reporting as needed.
  
  

Relationship Management:

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
• Assist Senior Facility Manager with Store and Market Director communications through weekly Market scorecards.
• Respond to customer e-mails/phone calls in a professional, thorough, and timely manner.
• Provide information and direction to suppliers as needed to ensure proper performance.
  
  

Compliance:

• Comply with all requirements of the client contract and JLL standards.
• Ensure supplier quotes/bids comply with account requirements, supplier invoices submitted in Corrigo comply to contract rates.
• Manage supplier 60-Day Unbilled Work Order compliance.
  
  

Team Management:

• Support multi-regional Preventative and/or Recurring programs through schedule communication, completion tracking, and supplier performance management.
• Support Account team on implementation and execution of special projects, as needed.
  
  

Sound like you? To apply you need:

Knowledge, Skills, Abilities

• Bachelor’s degree or equivalent work experience in Facilities Management.
• 3 years plus Facilities Management industry experience either in the corporate environment, third party service provider or as a consultant.
• Excellent communication, organizational skills
• Ability to multi-task, diligent with attention to detail
• Proficient in MS Office, and MS Share Point
• Proficient in CMMS tools and work order management