What are the responsibilities and job description for the Roadside Assistance Tech position at JMAC Group, LLC?
Roadside Assistance Technicians provide immediate, on-site aid to motorists experiencing breakdowns or mechanical issues. Responsibilities encompass vehicle diagnostics, minor repairs, tire changes, and coordinating towing services when necessary.
Responsibilities:
- Performing roadside assistance services for stranded motorists
- Assessing the condition of vehicles and identifying the problem
- Troubleshooting and repairing vehicles on the spot or arranging towing services
- Providing excellent customer service and maintaining a positive attitude
- Completing service reports accurately and promptly
- Keeping the service vehicle clean and organized
- Following safety protocols and wearing appropriate personal protective equipment
Requirements:
- High school diploma or equivalent
- 1 year of experience
- Valid driver's license and clean driving record
- Prior experience in automotive repair or roadside assistance
- Excellent problem-solving and communication skills
- Ability to work independently in a fast-paced environment
- Physical ability to lift and maneuver heavy equipment
- Availability to work flexible hours, including evenings, weekends, and holidays
- Willingness to undergo background checks and drug testing as required by employer