Position: Pizza Department Manager

Joseph’s offers a New York Style Pizzeria right inside our stores. Our Pizza Department Manager makes fresh pizza pies, calzones, garlic knots and much more while providing high quality customer service.

Routine Tasks:

-Ensures Pizza department staff is providing customer service up to the Joseph’s standard

-Maintains Joseph’s standards for product freshness and sanitation

-Ensures all new and existing Pizza associates are properly trained and equipped with knowledge and tools to perform their jobs up to company standards

-Sells products by providing customers with product information, answering questions and making suggestions. Trains their team to do the same.

-Responsible for controlling budgets and hitting Sales targets, profit margin targets, payrolls targets and supplies targets

-Writes and ensures labor schedule is adhered to

-Replenishes, maintains, and rotates products and display cases

-Make pizza pies, calzones, garlic knots & other pizza items

-Answers phone calls, takes and prepares customer orders

-Packages and labels products for self-service, and ensures product signage is accurate

-Operates pizza oven, meat and cheese slicers, knives, scale, and other Pizza equipment

-Assists with other tasks as assigned

Qualifications:

-Ability to deliver friendly, respectful, timely customer service

-Ability to lead a team and hold people accountable

-Ability to manage profit and loss and income statements

-Ability to interpret and follow instructions

-Ability to work well with others

-A passion for serving people

A Pizza Department Manager performs their tasks primarily in the Pizza department. Must have the ability to clearly articulate the company’s goals and follow up on tasks and projects to achieve those goals. Must be able to resolve conflicts and promote a positive environment where all department associates enjoy coming to work. Work involves walking, standing for prolonged periods, and lifting products weighing up to 50 pounds. Work also includes frequent interaction with customers and fellow employees.