Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original. Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime. 

We are seeking a Part Time Sales Associate to help us introduce our brand and products to Seattle.

As a Joybird Sales Associate you will be focused on helping our customers navigate our collection, helping them figure out what pieces will fit in their space, fit their aesthetic, and fit their lifestyle. As the face of Joybird, our store teams are friendly, solution-oriented, empathetic, self-starters that are not afraid to ask for a sale. It’s important to keep in mind that purchasing furniture can be an involved process for our customers, so we’re looking for Sales Associates who can keep the conversation going with the customer over the phone or email after they visit the showroom. You must love a high-energy, ever-evolving, fast-paced working environment where your responsibilities are shifting, but the quality of your impeccable service and delivery remains stellar, no matter what.

What You’ll Do:

• Be an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs to help them place their order in the showroom.
• Reach out to your customers who have previously visited the showroom, but not purchased, to follow-up and convert them into a sale.
• Liaise with our Customer Service team to provide the best start to end experience for our customers.
• Assist our online customers with the shopping process via a chat function that is integrated into the Joybird website.
• Maintain the appearance of the showroom.
• Assist with floor model deliveries and pickups, as well as occasionally helping move furniture around the showroom.

Who You Are:

• 1-2 years of retail sales experience (preferred).
• A passion for interior design and furniture.
• A self-starter who doesn’t require direction to achieve store and personal goals.
• Solution-oriented.
• Excellent communication skills.
• Skillful at navigating customer service issues in a way that satisfies customers and company policy.
• Experience with maintaining a personal client book (preferred).
• Comfortable with technology (specifically iPads and Macs).
• Comfortable with G-Suite (Google Docs, Sheets, Slides, etc.).
• Able to lift and mobilize medium to large items up to 50 lbs while using appropriate equipment and safety techniques.
• Able to work weekends, evenings, and holidays.

Our Core Values:

• Customer-centric — You are passionate about delivering an end-to-end WOW experience for every customer. 
• Transparent — You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving. 
• Results-driven — You aim high and go beyond tradition and standards to reach our goals.
• Constantly evolving — You're never satisfied and are unafraid to be a better version of yourself.