What are the responsibilities and job description for the Telemarketing Manager (Appointment setting) position at Joyce Windows, Sunrooms & Baths?
Location: Joyce Factory Direct
Are you the kind of leader whose positive energy lights up a room? Do you have the knack for turning good appointment setters into great ones and creating an electric, competitive office vibe? Joyce Factory Direct is looking for a Telemarketing Manager to lead, motivate, and inspire our team of appointment setters to new heights.
What You'll Do:
Are you the kind of leader whose positive energy lights up a room? Do you have the knack for turning good appointment setters into great ones and creating an electric, competitive office vibe? Joyce Factory Direct is looking for a Telemarketing Manager to lead, motivate, and inspire our team of appointment setters to new heights.
What You'll Do:
- Lead with positivity: Set the tone for the office with an infectious, can-do attitude that inspires everyone to bring their best every day
- Sharpen skills: Take experienced appointment setters to the next level by refining their techniques, boosting their confidence, and unlocking their full potential
- Create a winning culture: Foster a fun, competitive, and high-energy environment where your team is not just working but thriving
- Control the mood: Maintain a positive and focused atmosphere, turning challenges into opportunities and ensuring everyone stays engaged and motivated
- Develop and refine: Build and improve scripts, processes, and strategies that drive results and keep the team ahead of the competition
- Monitor and inspire: Track performance metrics and KPIs, celebrating wins while coaching team members on areas for growth
- Proven experience managing telemarketing or appointment-setting teams with a track record of success
- A magnetic, positive personality that naturally motivates and energizes others
- Exceptional coaching skills with the ability to take seasoned professionals and make them even sharper
- A competitive spirit paired with the ability to create a collaborative and supportive team environment
- Strong organizational and communication skills with a focus on results and accountability
- Experience in B2C environments is highly valued!
- Uncapped earning potential: Competitive base salary with performance bonuses that reward your success
- A supportive and growth-focused culture: Joyce Factory Direct invests in your success, giving you the tools and opportunities to thrive
- Build something great: Be part of an ambitious team where your leadership will make a real impact
- Fun and excitement daily: This isn't your average office—this is a place where energy, competition, and camaraderie thrive
