Sales and Service Technician

At J.R. & Co., Inc., we're not just building roofs—we're building careers. Established in 1986 and proudly veteran-owned, we're an energetic, optimistic, and family-oriented construction company based in Kansas City, MO. While roofing is our specialty, our services span everything from sheet metal and solar panel installation to rooftop maintenance and disaster relief. With a reputation for excellence in workmanship and customer service, we’ve earned recognition from top industry manufacturers and an A rating from the BBB. If you're looking for a place to grow, thrive, and make a real impact while working in a safety-focused, supportive environment, J.R. & Co., Inc. is the place for you. Join our team today and help us build something great!

Job Type: Full-time

Compensation Package:

• Weekly pay
• phone stipend 
• Company van

Schedule:

• Day shift
• Monday to Friday

Benefits:

• Health insurance
• Telehealth
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k)
• 401(k) matching
• Fringe Benefit sub-plan (where applicable)

Job Title: Sales and Service Technician 

Salary Range: $25-$30 an hour

Position Overview: This position is responsible for efficiently performing various types of roofing installations utilizing safe work practices as well as overall work performance, quality, and job site safety of crew members. Additionally, the Sales and Service Technician is responsible for accessing client needs, following up on sales leads and meeting assigned sales goals.  

Essential Job Functions:

Service

• Coordinate and communicate schedule adjustments to customers and management
• Guide, mentor, and manage service technicians on assignments and expectations
• Clean, maintain, and stock assigned work truck 
• Ensure necessary materials are kept stocked in the warehouse 
• Organize and schedule with multiple clients and job scopes
• Communicate updates and status directly with sales and management staff
• Clock hours for service jobs in builder trend
• Complete work orders and submit them upon completion to submit for payment

Sales

• Assess potential customers’ roofing needs in a professional manner
• Follow up on sales leads in a timely fashion and document the quality of the lead
• Provide well documented consultation and approved proposals to clients using sales tools while following the JR and Co., Inc. sales process
• Meet sales goals established by company management
• Process complete pre-estimate information for estimating
• Negotiate contracts with favorable margins and terms within company guidelines
• Track all sales activities in CRM database in an accurate and timely manner 
• Submit complete job files to assigned team members (Job files include the signed contract, specific instructions, roof drawings, and all other documents necessary for file set up) 
• Serve as a liaison to clients throughout completion of construction project
• Deliver closeout package to clients with applicable warranty information and RTM proposal
• Attend tradeshows, networking, and marketing functions as needed to obtain leads and sales

Required Skills and Abilities: 

• Vast knowledge of roofing applications, systems, and repair methods.
• Valid Driver’s License (MO Class E or equivalent) 
• Deadline orientated
• OSHA 10 Certified
• Must have excellent customer relations skills
• Ability to work independently and follow instructions with minimal need for direction and oversight
• Must be able to obtain security clearance on military job sites
• Demonstrated time-management and organizational skills
• Detail-oriented 
• Embody and model company values of Serving Others, Passion for Results, Accountability, Integrity, Respect, Consistency and Excellence.  
• Always represent the company in a positive manner
• Must demonstrate respect to customers, supervisors, and team members, communicating all concerns in a professional manner and always adhere to standards of conduct and company policies

Education and Experience: 

• High School Diploma or GED
• 2-4 years of experience in roofing 
• Experience working with metal roofing, coping, and the above, listed materials
• 1-2 years of sales experience

Work Environment/Physical Requirements:

• Pass initial drug test and participate in random drug test program
• Willing to travel
• Ability to perform elevated work (work on rooftops, heights)
• Frequently lift and carry 50lbs or greater
• Frequent bending, kneeling, walking 
• Outdoor environment in all types of weather (8 hours per day)
• Overtime and weekend work

Work Location: In person

• 200 50th Ave SW, Suite C Cedar Rapids, IA 52404

J.R. & Co., Inc. is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. JR & Co. Inc. participates in E-Verify. To learn more visit www.e-verify.gov.  All individuals who accept an offer of employment are required to complete a pre-employment drug screening and background check. 

Salary : $25 - $35