What are the responsibilities and job description for the Data Entry Specialist position at JTF GOV?
JTF GOV provides integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. Sounds boring right? Well, the good news is our team is made up of high energy individuals which keep the office environment fun and light-hearted.
If you have industry or service management experience, have an interest in technology, this may be the position for you!
As a Data Entry Specialist, you will have a significant impact on our overall customer experience and satisfaction levels for day-to-day payment processing and service delivery related tasks. You will utilize strong data entry skills and excellent attention to detail. You will be required to foster strong relationships with both customers and internal teams alike to facilitate solutions or meet urgent delivery timelines. This position requires boxing and shipping of items on a daily basis. The first half of the day the candidate processes all the incoming orders and the second half of the day the orders are processed and shipped. Ideal candidates must be able to multitask, exercise sound judgement, learn quickly, and maintain a high sense of urgency and attendance.
JTF offers a competitive compensation package including medical, 401(k) Savings Plan, educational assistance, vacation, and much more! We are a highly dynamic environment that appreciates a genuine spirit and self-expression.
Specific job duties will involve supporting the policies and procedures of the department and company. Your qualifications should include a minimum of 1-3 years’ experience in data entry.
Our Culture & Values:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Requirements:
- 1-3 Years of proven data entry experience
- Knowledge of Excel, Microsoft Office, and E-Automate or similar program
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
- Strong phone presence and interpersonal confidence
- Understanding of customer service protocols
- Excellent word processing/data entry accuracy
- Flexibility and professionalism in performing a variety of duties with shifting priorities
- Ability to independently manage and complete assigned work volume
- Willingness to complete a background check upon accepted offer
Responsibilities:
- Supports internal sales and auditing processes to ensure data accuracy and integrity
- Supports the implementation of new business by ensuring customer profiles and records are accurately loaded in all applicable systems (e-automate predominantly)
- Reviews data for deficiencies or errors, correcting any incompatibilities as needed
- Perform accurate, timely input of required data fields on client transactions in accordance with department procedures
- Complies with company security policies for all data management
- Actively contributes to knowledge management
- Stores completed documents in appropriate locations
- Inputs alphabetic and numeric information on keyboard according to screen format
- Handles phone interactions with clients for support or troubleshooting (as needed)
- Update existing data within our systems in response to operational changes
- Enter and update sales orders following departmental procedures
Work Remotely
- No
Job Type: Full-time
Pay: From $35,000.00-45,000.00 per year
Miscellaneous
JTF is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Springfield, VA 22150: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Data Entry: 1 year (Required)
Work Location: In person
Salary : $35,000 - $45,000