What are the responsibilities and job description for the Licensed Personal Lines Customer Service Representative position at Kevin Panter Insurance Inc?
Become a valued member of Kevin Panter Insurance Inc, a reputable name in the industry known for excellent customer service and commitment to community. Located in the charming regions of Blue Ridge and Ellijay, GA, our office offers a positive work environment filled with welcoming team members dedicated to mutual success and growth. As a Licensed Personal Lines Customer Service Representative, you will have the opportunity to directly impact our clients' lives by offering tailored solutions and personalized communication. Your role will focus on building lasting client relationships, providing knowledgeable advice, and ensuring customer satisfaction. We believe in recognizing and celebrating your hard work while offering continuous support to help you achieve your career goals within our family-oriented company. If you are passionate about customer service and have a knack for the insurance sector, we invite you to apply and be part of our thriving team.
Benefits
Annual Base Salary Based on Experience
Bonus Opportunities & Performance Bonuses
100% referral-based (walks in, or calls in)
Paid Holidays
401k Plan (Employer match)
Work-Life Balance
Mon-Fri Schedule
Professional Development
Continuing Education Opportunities
Professional Work Environment
Equipment Provided
Life Insurance
Dental Insurance
Short / Long disability
Retirement Plan
Hands on Training
Vision Insurance
Paid Time Off (PTO)
Responsibilities
- Customer Support : Provide exceptional service to existing and potential policyholders by addressing inquiries and resolving concerns promptly.
- Policy Management : Assist in processing policy renewals, updates, and cancellations, ensuring accuracy and compliance with insurance regulations.
- Client Interaction : Engage with clients in person or over the phone to provide personalized solutions tailored to individual insurance needs.
- Cross-selling : Identify and recommend additional coverage options or policy modifications that would benefit the client.
- Record Maintenance : Accurately input and maintain client information within our system to ensure up-to-date records.
- Continuous Improvement : Stay informed of the latest industry trends, products, and regulations to deliver knowledgeable advice to clients.
Requirement
Licensing : Must have an active GA Property & Casualty License.
Experience : Minimum of 1-2 years in customer service or insurance sales, preferably within personal lines.
Communication Skills : Excellent communication skills, both verbal and written, are essential.
Customer-Oriented : Demonstrates a strong commitment to exceptional customer service and satisfaction.
Problem-Solving : Capable of identifying issues and providing effective solutions efficiently.
Organized : Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
Tech-Savvy : Proficient with insurance software systems and Microsoft Office applications.
Salary : $35,000 - $50,000