What are the responsibilities and job description for the Host/ Hostess-PT position at KICKAPOO CASINO?
Job Details
Level: Entry
Job Location: Kickapoo Casino Harrah - Harrah, OK
Position Type: Part Time
Salary Range: Undisclosed
Job Shift: Any
Description
Job Purpose: welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Essential Functions:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- When immediate seating is limited, record guest names and number of people in party.
- Call out name and number of party when tables become available.
- Provide guests with estimated waiting time.
- Accommodate special seating requests for guests whenever possible.
- Seat guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
- Relay messages to servers and bus-persons as needed.
- Thank guests as they leave and invite them to return.
- Performs other duties and projects as required by management.
Working Conditions:
- Typical of that in a busy casino with heavy cigarette smoke accompanied with a variety of competing noises and communications.
- Flexible hours (week-ends, nights, holidays).
Qualifications
Physical Requirements:
- Walking or standing for long periods of time; Occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
- Occasional lifting (up to 50 lbs).
- Be able to reach, bend and stoop.
- Ability to organize and coordinate multi tasks.
Minimum Qualifications for Consideration:
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Must have exceptional grooming habits.
- Computer skills a plus. Open table experience is a plus.
- Excellent communication skills.
- Food Handlers License within 30 days from date of hire.
- Must be able to communicate clearly with managers and kitchen personnel.
- Ability to work any shifts, start time, weekends, and holidays
- Documents that establish both Identity and Employment Eligibility.
- Kickapoo Tribal Gaming License.
