What are the responsibilities and job description for the Insurance Collector I - Full Time / Remote Avilable to AZ Residents ONLY position at Kingman Regional Medical Center?
Position Title: Insurance Collector
Department: Patient Financial Services Safety Sensitive : No
Reports to: CBO Collections Supervisor/Manager Exempt Status : No
Position Purpose:
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.
Key Responsibilities
Completes timely follow-up on accounts, resolves denials and/or prepares related correspondence. Assists in process improvement to bring about greater claim resolution. Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve the departmental and hospital goals. Posts adjustments for appropriate account reconciliation and resolution. Understands contracts and payer specific guidelines in order to ensure timely follow up to avoid untimely denials and delays in cash flow. Maintains and facilitates communication within the business and clinical divisions. Responds professionally and within appropriate time frames to telephone, e-mail, and task inquiries.
Process Improvement: Participates in business division meetings, performance improvement activities and committees as assigned. Utilizes Issues Log when necessary.
Qualifications
Required Experience: Six months or more of progressive work experience required.
Required Education : High school graduate or equivalent required.
Knowledge/Skills: Ability to communicate effectively with others, to manage multiple priorities and tasks, to maintain attention to detail; knowledge of and ability to use computer hardware and software applications. Knowledge of coding rules and guidelines and able to appropriately interpret EOBs.
Preferences
Special Position Requirements
Work Requirements
