Sales Development Representative (SDR), Living Environments

Sales Development Representative (SDR). Living Environments

Kipsu is a growth stage Minneapolis-based technology company that has grown to over 120 employees. At Kipsu, we help service professionals Meet the Moment - from partnering with some of the largest hospitality brands in the world to working with clients in the multifamily and healthcare industries. Our best-in-class technology enables organizations around the globe to better serve their customers through streamlined messaging, data-driven performance metrics, sentiment analysis and workflow management. As one of the Twin Cities’ leading tech companies, Kipsu has cultivated a reputation for a strong company culture and is consistently recognized by the Star Tribune as a Top Workplace.

THE OPPORTUNITY

Kipsu is seeking a high energy Sales Development Representative to join our Living Environments team. In this role, you’ll have the opportunity to accelerate our growth by generating qualified leads, developing our outbound email marketing, and working with our sales team to cultivate leads across the off campus student housing, multi-family apartments, and senior living market verticals. Kipsu provides a new way for property managers and residents to engage through real-time digital messaging channels, transforming what it feels like to give and receive great service in real-time. Kipsu’s human-first approach enables property managers to connect with residents to intercept feedback, provide better service and forge deep human connections and to transform the residential experience.

What You'll Do

Your responsibilities will include:

• Generating warm leads through outbound phone and email marketing campaigns
• Perform research on prospects and developing tailored communication to generate interest
• Analyzing data on response rates, demo rates, open rates or other data in order to continuously improve our outbound marketing strategies
• Understanding and clearly communicating Kipsu’s core functionality and benefits from a high-level and technical perspective
• Recommending and initiating new and creative ways to increase the amount of quality leads
• Working with our sales team to continuously improve our lead generation process by testing and implementing new strategies and marketing messages
• Jumping outside of your lane to help out with other projects
  
  

What We’re Looking For

• High-energy, high-achieving, professional, and ready to come in every day and make an impact
• Self-starter and passionate about working in the startup space
• The kind of person who enjoys going deep on a topic and getting to know an industry
• Someone who is scrappy, detail-oriented and invested in solving complex problems
• Works well on a team who’s willing to both listen to others and push the envelope
• Aren’t satisfied with the status quo and seeks to improve/enhance processes
• Okay with ambiguity and being thrown into challenging projects
• Values continuous improvement and development
  
  

What Makes Kipsu Different

• We’re a solid, stable company, and we enthusiastically embrace our founding startup spirit– everyone pitching in and working to the same goals.
• Our culture– We have a team of highly motivated colleagues who are all in it together. We all succeed as one, and we all learn from our mistakes holding our interdependence in high regard.
• Our unique philosophy– we bootstrapped this company ourselves and are in it for the long-term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms.
• Remarkable growth– with nearly a decade of advancement, we continue to accelerate. It’s an exciting time to be here.
  
  

WHY YOU’LL LOVE IT HERE

• Unity– Everyone here is committed to the same mission. Our core values are not platitudes but our pact. We believe in the best in each other while always reaching to be better.
• Transparency– Our leadership gets into the details. We all gather for weekly space to discover how each team is doing so that we have a full understanding of the business and think like a CEO.
• Trust– Our team members are given the trust and license to excel at their jobs, and are supported along the way to continuously grow.
• Mentorship - We all have more to learn and something to teach. The lessons are beyond technical. We celebrate our busy hive of shared growth.
• Respect– Our success and future as an industry leader depend on actionable commitment to cultivating a diverse and equitable team. Everyone here has a voice that is heard and respected. We seek open and honest conversation on our journey to be active stewards of our shared communities.
• Purpose– Everyone here is closely connected to the result of their work. Every day our team gets to see the impact of what they do enhancing the value of our customers’ work in their own professions. Our goals are explicitly tethered to our mission of building relationships.
  
  

One last thing – At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. This is one of the many challenges we seek to solve, and we are intentional and active in recruiting talent of all identities and building an environment that is inclusive of all backgrounds. We need your contribution to our team. Please consider rolling up your sleeves and joining us on our journey.