What are the responsibilities and job description for the Senior Quality Assurance Analyst position at Kipsu?
Senior Quality Assurance Analyst
Kipsu is rooted in a simple, yet profound goal : Elevate service professionals to the center of the customer experience, transforming transactional interactions into fully-developed relationships. As one of the Twin Cities' leadin tech companies, Kipsu has cultivated a reputation for strong company culture, providing exemplary service to its customer partners, and investing in the growth of their team members. This role is crucial to the significant, sustainable growth and continued global expansion forecast for Kipsu's near future.
THE OPPORTUNITY
At Kipsu, our QA team plays a key role in ensuring that our product is of high quality. They take a leading role in guiding these efforts in both the short and long term, and help share our culture of quality and commitment to serving our customers. QA is part of an expanding team of five within our Engineering team, and works closely with our Software Engineers and Product Analysts, as well as our Support team.
WHAT YOU'LL DO
- Write and execute test plans on new features, enhancements, and bug fixes
- Create test plans for large cross-functional team initiatives
- Review and contribute to product design and technical design documentation as it pertains to test coverage and quality considerations
- Perform release testing and handle release communication in conjunction with our release cycle
- Verify and reproduce bugs reported by customers
- Maintain a library of system test plans and perform regression testing
- Assist in maintaining and developing end-to-end test automation
- Assist in the growth and development of the QA organization by encouraging and proposing QA best practices
- Uphold disciplined structure to documentation and communication of test plans and results
- Act as a subject matter expert by obtaining product expertise through everyday interactions with our system
WHAT WE'RE LOOKING FOR
WHAT MAKES KIPSU DIFFERENT
WHY YOU'LL LOVE IT HERE
Kipsu offers a hybrid work model that allows for focused time at home and encourages increased collaboration on in-office days. Flexible work arrangements are determined on a personal basis after the first few months of employment.
One last thing - At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. This is one of the many challenges we seek to solve, and we are intentional and active in recruiting talent of all identities and building an environment that is inclusive of all backgrounds. We need your contribution to our team. Please, consider rolling up your sleeves and joining us on our journey.
