Caribou Coffee Manager

Position Overview : The Manager is responsible for the culture and overall leadership and direction of the coffee store. This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability.

Some of the specific duties of the position include but are not limited to:

• Models, upholds and implements all company policies, practices, and standard.
• Ensures the store is fully staffed for upcoming shifts including ensuring that all schedules are up to date and writing timely and effective schedules
• Responsible for interviewing, hiring and onboarding new team members.
• Keeps the team engaged and energized.
• Demonstrates clear and effective communication to team about expectations.
• Keeps accurate records.
• Ensures overall safety of Team Members and Guest.
• Coaches, trains, and develops the team to generate their best during every shift and with every interaction and to foster a culture of growth and career progression and to provide a best in class guest experience.
• Delivers proactive, timely, and thoughtful coaching conversations and feedback to support the team. Conducts performance reviews.
• Responsible for overall guest experience at all times. Handles guest complaints and/or issues.
• The Manager takes full ownership of the success of the store and team.
• Owns the importance and execution of food safety and sanitization, the health and safety of the store, and uses the company supported tools available to accomplish success metric.
• Creates energy, enthusiasm and focus on meeting and exceeding sales goals
• Demonstrates efficient inventory control and waste management
• Assists with delivery of quality store operations and in-store sales building activitie.
• Ensures a quality guest experience by driving fast and friendly service, verifies that each product delivered to our guests meets quality standards and maintains a clean and safe environment according to company and ServSafe guidelines.
• Minimizes loss through strict observance of cash handling policies, proper training of team members, and complying with all accounting/banking requirements

Qualifications :

Required:

• A minimum of 2-3 years of restaurant, retail, or guest service management experience and or combined experience and education
• Experience with sales building, P&L statements, recruiting, and training
• Must be 18 years of age or older
• Has a valid driver’s license and reliable transportation

Preferred:

• ServSafe Certified preferred or certification within 90-days of employment
• High school diploma or GED equivalent

Physical Demands:

The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.

This location is operated as a franchise under the ownership JND Holdings, Inc. and operated within KJ's Fresh Market of Chetek.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $17 - $18