What are the responsibilities and job description for the KNOX COUNTY SHERIFFS OFFICE- SUPPORT SERVICES TECHNICIAN I position at Knox County Government?
KNOX COUNTY SHERIFFS OFFICE- SUPPORT SERVICES TECHNICIAN I
Position Summary
The Support Services Technician-I has the primary responsibility of fielding departmental incoming telephone calls and generating non-emergency incident reports
Required Duties
The following are required duties of this position:
- Inputs data from law enforcement forms into Records Management System (RMS)
- Queries computerized databases
- Performs various operational duties such as managing devices and print queues; monitoring system messages, etc.
- Troubleshoots system malfunctions.
- Generates, prints and distributes various reports both internally and externally by request.
- Other duties as assigned.
Education and Training Required
The following are the educational and/or training requirements for this position:
- Must be able to read and comprehend English language directives, training materials, and other documentation.
- High school diploma or equivalent required.
Experience Required
The following experience is required for this position:
- No experience needed.
Knowledge, Skills and Abilities
The following non-physical knowledge, skills and abilities are required for this position:
- Knowledge of input and retrieval into computers.
Physical Abilities
The following physical ability(s) is/are required for this position:
- Must be physically able to operate a variety of office equipment.
- Must maintain the ability to work any hours, any shift and any days off during your career.
Position-Specific Responsibilities
The following responsibilities are required for this position:
- Executes other responsibilities as assigned by the Sheriff, Chief Deputy, or supervisor.
-
Position is also responsible for managing data as the record copy holder of the records
management staff.
Tools, Machinery and Equipment
Ability to operate or use the following machinery and/or equipment is required for this position:
- Computer equipment
- Multi-line telephone
- Fax machine
-
Photocopier
The Knox County Sheriff’s Office is an equal opportunity employer.
Type : INTERNAL & EXTERNAL
Location : SHERIFF
Posting Start : 12/20/2024
Posting End : 12/31/2025
Salary: $16.00-$16.00
Salary : $16
