Kyocera International, Inc. is hiring a Sales Admin III in our Plymouth, MI facility! Do you have a great work ethic? Apply today!

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Kyocera International, Inc. is a leading manufacturer of state-of-the-art, high-technology products which are used in a variety of industries including aerospace, automotive, industrial and semiconductor. We have an excellent benefit package, check out these PERKS!

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!)
• 10 Paid Holidays per year
• 401(k)
• 401(k) company match
• Pension
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Flexible schedules
• Tuition reimbursement

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high tech Ceramics which are used in a variety of industries including aerospace, automotive, Medical applications, and semiconductor processing. You will find our innovative materials in everything from smart phones to space shuttles! We have a long tenured staff (many with over 30 years of service!), a strong company mission, and an excellent benefit package which includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid leave options, Tuition Reimbursement, an Employer paid Pension and a 401(k) with both Roth and a healthy company match. Many of our larger locations also feature onsite gyms, walking tracks, exercise rooms and even employee gardens.

We strive to have a diverse workforce made up of people from all backgrounds, including minorities, women and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is “Do the right thing as a human being,” and we try to use that in our decision making constantly.

The Sales Admin Support 3 will support the sales department with order entry and responses for potential customer. They may also serve as an interface between sales, production and customers to ensure customer orders are processed in a timely manner.
REQUIREMENTS
High School Diploma/GED required. Associates Degree preferred
5 customer service or related experience, in a technical industry
Strong interpersonal and communication skills- both verbal and written
Demonstrated experience with analysis and problem solving
Ability to interact effectively with customers, providing a high level of customer service.
Eligible to work in an ITAR Environment
Intermediate computer skills

Experience working with SAP a plus!
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Executes assigned customer service tasks following company standard policies and procedures.
• Develops individual knowledge and supports efforts, under indirect supervision, to meet customer needs. May train other less experienced sales administration support team members.
• Performs wide variety of administrative duties, including organization of supporting documents necessary for the order process, quoting, cancellations, scheduling and reporting. Will manage order processing in SAP and generate reports as needed.
• Under limited supervision, acts as customer contact to include, but not limited to, pricing confirmation and logistics scheduling. High volume email communication with the customer and sales team.
• Will be comfortable reviewing terms and conditions, then follow through with customers, production and sales team. Identify errors or mis application of terms.
• Performs wide variety of administrative support as needed to the Sales team.
• Provides daily customer service and support with accuracy and professionalism.
• May create process or SOP manuals for department as needed.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.
This position may require exposure to information subject to US export control regulations, i.e. the International Traffic in Arms Regulation (ITAR) or the Export Administration Regulations (EAR).
Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc. Human Resources team directly. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions