What are the responsibilities and job description for the Service Administrator - Automotive position at Kyyba Inc?
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location Key Responsibilities: Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers. Assesses customers needs and gathers pertinent information Creates basic work orders in appropriate systems Provide some status updates to customers, as requested.
Top 3 Skills you are looking for:
1.Organization
2.Customer service
3.Communication
**Additional Manager notes**
This candidate focus should be on customer service. Please see some of the role competencies to be successful in this role.
- Greeting customers
- Mechanical knowledge
- Attention to detail (Notations)
- Phone etiquette
- Starting repair order from start to finish
- Scanning and uploading data
- Price quotes
- Multi-tasking
- Customer service
The manager is looking for someone with at least 2 years of experience. Someone with experience as a service writer or service technician would be a great fit. Please ensure the soft skills are looked at as they need to blend in well with the team and treat customers with respect.
Job Type: Contract
Pay: $21.63 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Chesapeake, VA 23323: Relocate before starting work (Required)
Work Location: On the road
Salary : $22 - $25
