At Lithia & Driveway, our people are the heart of our organization, and providing a great workplace for our high-performing teams is an essential part of fueling our success. With guidance from our mission, Growth powered by people, we have created the workplace we have today—one in which employees can thrive, strive, and succeed. Lithia Motors, Inc., is one of the nation's fastest-growing automotive retailers listed on the Fortune 500 (NYSE: LAD). With multiple groups and nearly 300 stores, an international market, and coast-to-coast service, we’re proud to foster opportunity and advancement options in our workplace. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement. Dealership: L0146 Lithia Chevrolet Buick GMC of Helena Chevrolet Buick GMC of Helena Lithia is about…. Earning customers for life – Taking personal ownership – Improving constantly – Having fun! If you are an administrative professional who shares these goals, we want to talk to you! Responsibilities: Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on the repair orders. Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate, informing the technician and department management of adjustments as they occur. Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims for shop comebacks. Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution. Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for claims requiring special assistance. Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service sales and /or technical staff. Qualifications: Communication skills – communicate effectively with others Typing – ability to type efficiently to enter accurate information into tracking system Mathematics – ability to solve basic math calculations. Basic computer skills We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.