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Insurance Account Manager

Labor Staffing Solutions LLC
Troy, MI Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/9/2025

Job Position : Insurance Account Manager

Location : Troy, MI 48083

Pay Rate : $50000.00-60000.00

Description :

We are seeking a highly motivated and experienced Personal Lines Account Manager to join our growing team. In this role, you will be responsible for managing a portfolio of existing client accounts, providing exceptional customer service, and contributing to the overall success of the agency.

Responsibilities :

  • Client Service :

Field and respond to client inquiries via phone, email, and in-person.

  • Assist clients with policy changes, claims assistance, insurance advice, and payment processing.
  • Build and maintain strong client relationships through proactive communication and personalized service.
  • Carrier Relations :
  • Interact with underwriters and other carrier representatives on behalf of clients.

  • Address underwriting questions, assist with home inspection concerns, and resolve other underwriting issues.
  • Sales & Growth :
  • Identify and cross-sell additional lines of business to existing clients.

  • Contribute to new business development efforts as needed.
  • Administrative Duties :
  • Maintain accurate client records and policy information.

  • Assist with agency-wide projects and initiatives as required.
  • Qualifications :
  • Required :
  • Active Property & Casualty Insurance License

  • Minimum 1-2 years of experience in a personal lines insurance role (e.g., Account Manager, Customer Service Representative)
  • Excellent communication and interpersonal skills (both written and verbal)
  • Strong organizational and time-management abilities
  • Proficiency in Microsoft Office Suite
  • Ability to work independently and as part of a team
  • Preferred :
  • Experience with agency management systems (AMS)

  • Knowledge of various personal lines insurance products (e.g., homeowners, auto, renters)
  • Strong sales and negotiation skills
  • Customer Relationship Management (CRM) software experience
  • troy

    Salary : $50,000 - $60,000

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