What are the responsibilities and job description for the Service Advisor position at LAIRD NOLLER AUTOMOTIVE INC?
Service Advisor
Location: Topeka, KS
About Us
At Noller West, we are dedicated to delivering exceptional automotive services while prioritizing our employees' well-being and growth. As a locally owned and operated business with deep roots in the automotive industry, we pride ourselves on fostering a positive work environment, offering competitive pay, and providing the best benefits package in the industry. Join us and be part of a team that values excellence, innovation, and teamwork.
Position Overview
We are seeking motivated and customer-focused individuals to join our team as Service Advisors. In this critical role, you will serve as the primary point of contact for customers, assisting them with their automotive service needs while ensuring a seamless and satisfying experience. This position provides an excellent opportunity for career growth and advancement within our organization.
Key Responsibilities
- Customer Engagement: Greet customers warmly and assess their service needs.
- Estimates & Appointments: Provide accurate estimates for services and repairs, and schedule appointments efficiently.
- Communication: Keep customers informed throughout the service process, explaining progress and additional recommendations as needed.
- Coordination: Work closely with technicians to ensure timely and accurate completion of service jobs.
- Customer Satisfaction: Resolve any concerns or issues, maintaining a high level of satisfaction.
What We Offer
- Competitive Pay
- Health Insurance
- Retirement Savings Plan
- Generous Paid Time Off and Paid Holidays
- Ongoing Training and Development Opportunities
- Employee Discounts on Automotive Services
Why Join Noller West?
We believe in empowering our employees to thrive in their careers while maintaining a healthy work-life balance. With our employee-first culture, competitive benefits, and commitment to professional development, Noller West is more than a workplace—it’s a community.
How to Apply
If you're ready to take your career to the next level and work with an incredible team, we'd love to hear from you! Apply today by submitting your resume for consideration.
Equal Opportunity Employer
Noller West is an equal opportunity employer and values diversity in the workplace. We welcome applications from individuals of all backgrounds and experiences.
Requirements:- Previous experience as a Service Advisor or in a related automotive role is a plus.
- Strong communication and customer service skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of automotive systems and repair procedures is helpful but not required.
- Positive attitude, time management, and a willingness to learn and grow with the company.