Family Support Provider

Title: Family Support Provider

FLSA Status: Non-Exempt

Reports To: Project Director

Position Summary

A Family Support Provider (FSP) works with a Care Coordinator to provide targeted support to address the needs of the child and family being served. They work directly in the home and community of the family. The FSP helps identify the family needs and focuses on the child’s developmental age and cultural heritage. This is the Wraparound process under the general supervision of the Project Director and/or Assistant Project Director. The FSP utilizes best practices as communicated by the State of Oklahoma and the LCDA policy.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Job Duties

· Support for the child and his/her family.

· Creating a family plan and course of action based on the individual needs of a family.

· Coordinating between all program resources and benefits identified.

· Educating the family concerning agency interactions, benefits, and programs.

· Evaluating situations using discretion and personal judgment to adopt an effective course of action, to delegate responsibilities, organize facts, and present them effectively.

· Providing consultation and expert advice to management regarding family plans and advocacy.

· Using discretion and independent judgment to interpret and implement policies regarding family plans and advocacy.

· Using personal judgment, identify available options for agencies and organizations as appropriate to meet a particular family’s needs.

· Advocate for the family in the agency setting, and with other agencies and organizations identified.

· Collaborate with families and professionals.

· Fill out and submit forms as required.

· To attend or speak at conferences and or meetings.

· Other duties as assigned.

Competency Statements:

· Ability to establish working relationships with clinical, administrative, and support staff to develop professionalism and coordination within the team to maximize services available.

· Ability to establish and maintain an effective working relationship with peers, consumers, family members and the public.

· Ability to effectively interact with staff, consumers, family members, administration and the community, both in-person and on the telephone.

· Ability to maintain strict confidentiality guidelines for interactions regarding consumer information.

· Ability to work well under pressure meeting deadlines with efficiency and consistency while maintaining a balance between good physical and mental health and the job requirements.

· Exhibit ability to effectively organize and plan field-work schedule to best service and maximize the needs of consumers, i.e. arranging home-based meetings, agency meetings, and care coordinator meetings.

Supervisory Responsibility

This is not a supervisory role.

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Potential Occupational Safety/Health Hazards

· Office hazards

· Clinical hazards

· Bloodborne Pathogens

· Warehouse hazards

· Biomedical hazards

· Personal safety hazards

Physical Requirements

This is a sedentary role with the physical abilities below may be required.

Stand F Reach above shoulder O

Walk F Climb O

Sit F Crawl N

Reach Outward F Squat/Kneel/Bend O

10 lbs. or less O 10 lbs. or less O

11-20 lbs. N 11-20 lbs. N

21-50 lbs. N 21-50 lbs. N

50 lbs. N 50 lbs. N

N (Not Applicable) Activity is no applicable to this occupation

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5 hrs./day)

F (Frequently) Occupation requires this activity up to 33%-66% of the time (2.5-5.5 hrs./day)

C (Constantly) Occupation requires this activity up to 66% of the time (5.5 hrs./day)

Position Type and Expected Hours of Work

This is a full-time position with typical working hours of Monday through Friday, 8:00am to 5:00pm. Hours and work shifts may change in accordance with business needs. Exempt employees must have the ability to be on-call and available, as business needs require, Evenings, Saturday or Sundays if necessary.

Required Minimum Job Qualifications, Experience, Education and Training

Education: High school diploma or equivalent

Experience: Must have experience working with a child who has emotional support needs.

Skills: Specialized training and/or certification in mental health services or related field as required in order to meet requirements for billable services and/or adjunctive services, i.e. specialized certifications (BHRS) Case Management, SOC training and updates. (These certifications are usually acquired through the LCDA agency once hired)

License: Current Operators Driver’s License

Additional Eligibility Qualifications

Must be able to accomplish all duties with little to no assistance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

LCDA is an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by law

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $15