Dock Supervisor

About Us:

Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client’s partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients’ supply chain networks through superior technology, assets, and information services.

Job Description

Purpose and Scope:

The Dock Supervisor is responsible for managing the day-to-day operations of the dock, including coordinating the movement of incoming and outgoing shipments, supervising dock workers, and ensuring the timely and accurate handling of goods. They oversee loading and unloading activities, inspect shipments for accuracy and quality, and maintain a safe working environment. The Dock Supervisor also collaborates with other departments to prioritize shipments, resolve issues, and optimize dock efficiency. Additionally, they may be involved in training dock personnel, maintaining equipment, and implementing process improvements to enhance productivity.

Responsibilities:

• Supervise and coordinate the activities of dock personnel, including dock workers, forklift operators, and material handlers, to ensure efficient and timely processing of inbound and outbound shipments.
• Assign tasks and responsibilities to dock team members, prioritize workload, and manage staffing levels to meet operational demands and customer service objectives.
• Train new employees on proper loading/unloading procedures, equipment operation, safety protocols, and company policies, providing guidance and support to foster a culture of safety and excellence.
• Monitor dock operations to ensure compliance with safety regulations, quality standards, and productivity goals, identifying and addressing any issues or concerns that may arise during the shift.
• Coordinate with inbound and outbound transportation teams, warehouse managers, and other departments to prioritize shipments.
• Perform regular inspections of loading docks, equipment, and facilities to identify maintenance needs, safety hazards, or operational inefficiencies.
• Report findings on maintenance or facilities management.
• Maintain accurate records of shipping/receiving activities, including inbound/outbound shipments, inventory levels, and equipment usage, using computerized systems or manual logs as required.
• Communicate effectively to provide status updates, address inquiries, and resolve issues related to shipment processing, delays, or discrepancies.
• Enforce company policies and procedures related to workplace safety, security, and regulatory compliance.

Required PPE:

• Safety Vest
• Safety Glasses
• String Knit Gloves
• Safety Shoes

Skills / Qualifications:

• Ability to lead and motivate a team of dock workers, forklift operators.
• Excellent verbal and written communication skills to effectively convey instructions, provide feedback, address issues with team members, and interact with other departments and management.
• Strong organizational abilities to prioritize tasks, manage multiple responsibilities simultaneously, and ensure that shipments are processed efficiently and accurately.
• Proficiency in identifying problems, analyzing root causes, and implementing effective solutions.
• Capacity to manage time effectively and allocate resources efficiently to meet shipping deadlines, minimize downtime, and maximize productivity on the dock.
• Thorough understanding of safety regulations, OSHA standards, and best practices for warehouse safety.
• Job Competency / Qualifications

Education/ Training:

• High school diploma or equivalent; additional education or training in logistics, supply chain management, or related field preferred.
• Previous supervisory experience preferred.
• Current commercial driver’s license (CDL) with clean state motor vehicle truck operator’s record highly preferred.

Technical Requirements:

• Familiarity with warehouse management systems (WMS), inventory tracking software, and other technology tools used to monitor and manage dock operations, track shipments, and maintain accurate records.
• Strong analytical and problem-solving skills.
• Basic understanding of truck freight rates.
• Proficient with Microsoft Office Suite.

Experience:

• High school diploma, GED or equivalent; additional education or training in logistics, supply chain management, or related field preferred.

DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY

Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.