Account Assistant

We are adding an Account Assistant to our Team! If you have education and/or experience working with customers, clients, and/or patients in an office setting, are interested in a progressive team-based work environment, and are highly detail oriented, we would love to talk to you.

Layh & Associates is a multi-specialty group of mental health professionals. Our practice is located in the heart of Yellow Springs, Ohio where we have been serving our community for more than 40 years. The broad range of specialties and extensive experience of our clinical staff allow us to offer evaluation, treatment, and support for most mental, emotional, behavioral, or relationship challenges for adults, children, and adolescents.

We are committed to serving our clients and community while also being an inclusive workplace that promotes emotional wellbeing for all of our employees. We provide a team environment in which all employees are valued and respected.

Job Description: The Account Assistant position provides support to the Lead Billing Specialist and ensures that clients are called in a timely manner regarding their copays, deductible, and balance payments. This position has the option for the employee to work on-site, hybrid, or work fully remote from their home office.

Primary Responsibilities:

• Provides support as an assistant to the Lead Billing Specialist
• Assists with the internal automatic payment process
• Addresses copay, deductible, and balance questions with clients
• Completes basic insurance calls

Requirements & Preferred Experience:

• Detail oriented and excellent organization skills
• Strong computer skills
• Able to work both on a team and independently
• Some previous experience working in an office setting required
• Though not required for the position, applicants with health insurance knowledge or experience calling clients for payments are encouraged to highlight these skills when they apply

Schedule: Part-Time

• 20-25 hours/week
• Monday - Friday between 8am-5pm. Schedule may be established based on the employee’s preferences (for example: MWF 11pm-4pm and TTh 10am-3pm).

Pay & Benefits

• Starting at $16 / hour depending on experience
• Paid Time Off and Holiday Pay
• This position is part-time and not eligible for full health insurance, vision, or dental
• This position is eligible for supplemental virtual health benefits. This supplemental health benefit provides the employee and members of their household with unlimited virtual mental health visits, non-emergency related doctor’s visits, dermatology, and nutritionist benefits at no cost to the employee.
• $15k of Life Insurance paid for by the practice and eligibility to enroll in additional Voluntary Term Life Insurance benefits up to $300k
• This position is eligible for enrollment in Short Term Disability and Long Term Disability Insurance

Location:

• Our office is located in Yellow Springs, Ohio
• Employee can choose to work fully on-site, hybrid, or fully remote

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Office: 1 year (Preferred)

Ability to Relocate:

• Yellow Springs, OH 45387: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Yellow Springs, OH 45387

Salary : $16