Network Analyst I

The Network Analyst I works as part of a team that is responsible for the University campus network. The Network Analyst is responsible for the overall operation and performance of the network services including edge switch configurations, wireless access point installation and troubleshooting, fiber optic and copper cabling installation and maintenance.

QUALIFICATIONS

A Bachelor’s Degree or equivalent work experience in Information Systems is preferred; an Associate’s Degree is required.

SKILL REQUIRMENTS

The Network Analyst must have a general knowledge of workstation support, enterprise LAN and WLAN configurations, and VoIP. Excellent written and verbal communication skills are a must. The Network Analyst must maintain a positive attitude in a high-pressure environment. CCNA, Network , or other industry certifications are preferred.

ESSENTIAL FUNCTIONS

• Installs, configures, operates and tests approved network software and hardware configurations.
• Performs approved preventive network hardware and software maintenance.
• Maintains current and accurate documentation of existing and future network infrastructure.
• Assists in the design and implementation of network projects.
• May oversee work and performance of subcontractors.
• Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems.
• Manages all network communications equipment.
• Assist the Administrator of the university’s VoIP phone system and handsets.
• Manage and troubleshoot WLAN components.
• Installation, maintenance, and troubleshooting of network cabling.
• Is responsible for completing work orders that reach an escalated level.
• Completes other directives as assigned by the Assistant Director of Network Services.

PHYSICAL REQUIREMENTS

25% of the time will consist of answering telephone calls, transferring calls, sitting, stooping, reaching, typing, and bending.

15 % of the time will consist of facilitating meetings with vendors, creating reports, making spreadsheets and documentation if there are any changes throughout campus.

60% of the time consists of moving materials and equipment through campus, including crawling under desks, moving, or pulling cords and network cable.

The job includes walking, standing, stooping, sitting, and bending at times throughout an average day - up to 95% of any given day.

Some lifting is required, physical agility is necessary for the accomplishment of this job.

ENVIRONMENTAL CONDITIONS

Work environment includes computer and hardware equipment related noises, as well as paper and equipment generated dust. Maintaining a clean work environment is required. The temperature is maintained by a closed and regulated HVAC system.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• Associate (Required)

Experience:

• troubleshooting: 1 year (Required)
• VoIP: 1 year (Required)
• enterprise LAN and WLAN: 1 year (Required)
• edge switch configuration: 1 year (Required)

Ability to Commute:

• Cleveland, TN 37311 (Required)

Ability to Relocate:

• Cleveland, TN 37311: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000