Host Job Description

A Host presents a positive first impression of the establishment's friendliness, excellent service, and high standards. The Host also greets guests upon arrival Host cares for our guests by refilling beverages and performing light housekeeping duties such as cleaning glasses and menus As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.

Responsibilities:

• Greet incoming and departing Guests
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of Guests into the Dining and Bar areas and provide accurate wait times to incoming Guests if appropriate
• Help dining room staff by setting and clearing tables, replenishing water, and serving beverages
• Issue dining charges by verifying orders, calculating taxes, and totaling bills for to-go orders
• Receive payments by validating credit charges, approving checks, accepting currency, and calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
• Contribute to team effort by accomplishing related results as needed

Requirements:

• Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
• Must be able to carry trays or supplies (10-30 lbs.)
• A desire to help out where needed and work as part of a team
• The ability to thrive in a fast-paced environment
• An appetite for learning (and great food)
• Flexibility to work a variety of shifts
• 6 months experience in a full-service restaurant preferred
• Must be upbeat, outgoing, and positive
• Ability to work positively in a fast-paced environment

Host top skills & proficiencies:

• Customer Service
• People Skills
• High Energy
• Multitask
• Teamwork
• Attention to Detail
• Verbal Communication