Clinical Information System Analyst

Description

Lexington Regional Health Center

Title: Clinical Information System Analyst

Effective Date: August 16, 2024

Supervisor: Chief Information Officer, Chief Information Security Officer

Department: Information Technology

FLSA Status: Non-Exempt

Principle duties and responsibilities

1. Serves as the organization’s Subject Matter Expert for the hospital’s Electronic Health Record system.
2. Assists in training new users on the hospital’s Electronic Health Record system.
3. Recommends improvements to workflows and processes in the hospital’s Electronic Health Record system.
4. Sets up/removes Electronic Health Record user accounts for hospital and remote users.
5. Set ups/removes Active Directory user access for hospital users.
6. Sets up/removes badge security access for users.
7. Troubleshoots and helps to resolve hardware and software issues as reported by the hospital staff.
8. Tracks, updates and records Information Technology inventory.
9. Sets up and configures new computers.
10. Installs application software as directed.
11. Runs and supplies monthly reports from systems as requested.
12. Monitors Electronic Health Record communications, updates superusers of upcoming updates/upgrades and supplies educational materials if applicable.
13. In conjunction with the Administration, develops disaster downtime plans for hospital’s Information System.
14. Enters restricted access areas, without supervision, to perform assigned work.
15. Ensure patients and visitors follow current infection control guidelines.
16. Serves on committees as assigned.
17. Responsible for ensuring the environment meets appropriate governing body standards.
18. Duties that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated items, etc.)
    
19. Maintains patient and staff safety through the use of patient safety tools (TeamSTEPPS, Just Culture, etc).
20. Regular attendance at the assigned work location is required.
21. Performs all other duties as assigned.

Minimum knowledge, skills and abilities

1. Basic to intermediate level of computer skills as is typically acquired through the completion of a high school diploma or equivalent.
2. Experience with Active Directory preferred.
3. Ability to learn and become knowledgeable in hospital’s Electronic Health Record system.
4. Ability to multi-task and prioritize assignments.
5. Ability to work collaboratively and independently on assigned duties.
6. Ability to maintain strict confidentiality with regard to protected and sensitive information.
7. Ability to complete reports and correspondence at a professional level.
8. Ability to immediately respond to common inquiries and complaints from patients, employees and regulatory agencies.
9. Ability to effectively communicate with individuals from diverse backgrounds. 
10. Successful completion of required knowledge and training of standard precaution protocols and when to apply during principle duties and responsibilities.

Working Conditions

1. Works in a normal office work environment with little exposure to excessive noise, dust,

temperature, etc.

2. Spends up to 60% of shift seated to complete various tasks, such as networking or desk

related work. The other 40% of shift is spent wiring new areas, distributing new equipment,

and ambulating around facility to work on equipment or trouble shoot problems. Employee

will run wire around facility, which will require reaching overhead while on a ladder to

access the ceiling and crawling up to 50 feet in the crawlspace. Box of wire/cable weighs 35

pounds and will need be transported up to 500 feet to specific areas to begin running the

wire. Servers weighing 41 pounds are installed onto racks from 3 inches to 74 inches high.

20 pound switches are transported throughout hospital to appropriate IT rooms. 61 pound

battery is transported on a cart 500 feet in distance requiring 15 pounds of horizontal force.

Battery is to be lifted off cart to floor level for installation of battery, which may take 2

persons to assist. Phones and other equipment weighing 3-5 pounds are placed on shelves

up to 85 inches high or more if needed, using a step stool to access these heights. Printers

are required to be changed out and transported back to IT department on wheeled carts.

Management responsibilities

1. None

The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. In no way does this job description, implied or otherwise.