Provider Relations Assistant (Dental / Healthcare)

Description

 Liberty Dental Plan is hiring a Dental Relations Assistant to join our team in NYC!

This is a hybrid opportunity that requires occasional travel to our office in Uniondale, NY.
 
This position requires residency within the Five Boroughs of NYC -
The Bronx, Brooklyn, Manhattan, Queens or Staten Island

The Provider Relations Assistant is responsible for assisting in provider recruitment and network maintenance, including reviewing provider contracts and applications, and providing support to Network Managers as well as the Provider Relations management team. Responsibilities and Skills expectations are set at the Entry Level for this position unless otherwise noted.

Job Summary Details

• Work with office staff to collect necessary contract documents for submission
• Manage and service network providers within assigned territory according to established guidelines
• Establish and maintain strong relationships with providers to assure stable networks
• Work with internal and provider staff to coordinate resolution of provider and member issues
• Educate and train providers on policies and procedures when necessary
• Verify and monitor assigned network for accuracy
• Process facility changes and submit them timely to update internal systems
• Assist with special projects as assigned by management
• Ensure network compliance with annual Attestation requirements
• Coordinate and process provider alerts
• Works closely with the Director in Provider Relations to support the team’s day to day operations
• Assist management with creating agendas for team meetings and provide minutes including open tasks requiring follow-up
• Work closely with Network Managers to update and monitor tracking tools as needed for various projects
• Review necessary contract documents for accuracy & completeness for submission

Qualifications

Education/Experience

• High School or GED required; College degree preferred.
• 1year previous network management experience in a Dental PPO or DHMO environment; dental office management, managed healthcare, sales, and/or customer service experience

Specific Skills/Knowledge

• Knowledge of dental terminology
• Strong verbal and written communication skills in English language
• Proficient in Microsoft Office specifically Word, Excel, and Outlook
• Please be prepared to Complete an Online Skills Assessment as part of the Application process
• Must be detail oriented, strong customer service skills, strong organizational and time management skills at an Intermediate Level
• Ability to identify problems, research issues and follow through until resolved at a Basic Level
• Medicaid or Medicare experience preferred
• Experience in processing provider contracts preferred
• Previous sales and customer service experience OR network management experience strongly preferred

Location

Our employees are distributed in office locations in multiple markets across the United States.  We are unable to hire or allow employees to work outside of the United States. This position requires residency within the Five Boroughs of NYC.

What Liberty Dental Plan Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their society. That’s why Liberty Dental Plan offers competitive and attractive benefit packages for their employees. We strive to care for employees in positive ways that promotes wellness and productive employees.

Our first-class benefit package supports our employees and their dependents with:

• Competitive pay structure and saving options that help you reach your financial goals
• Excellent 401k retirement benefits available which includes employer match and ability to save via a Roth IRA, plus immediate vesting during Safe Harbor period and professional financial advice through Financial Engines!
• Medical insurance offered with low-cost premium for employee only coverage and Liberty Dental Plan subsidizes 50% of dependent coverage for eligible enrolled dependents.
• 100% employer paid dental coverage for employees and eligible dependents.
• 100% employer paid vision coverage for employee only coverage, low-cost premium for dependents!
• Company paid basic life and AD&D coverage; options to elect additional supplemental coverage.
• Long Term Disability coverage
• Expansive wellness program including companywide Get Active challenges and Burn-A-Long with option for gym discounts.
• Employee Assistance Program
• Generous vacation and sick leave with the ability to roll time over.
• 10 paid company holidays
• Birthday Flex Holiday! 
• Tuition Reimbursement
• Remote or Hybrid options for various positions
• And so much more...

Compensation

In the spirit of pay transparency, we are excited to share the base hourly rate for this position is $20.00 - $25.00, exclusive of fringe benefits or potential bonuses.  If you are hired at Liberty Dental Plan, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.  In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any, final offer.  Please keep in mind that the range mentioned above is the full base salary range for the role.  Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty Dental Plan will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.

Salary : $20 - $25