What are the responsibilities and job description for the IT Administrator - Houston, TX position at Liebherr?
Primary focus of this position is Windows systems administration and user support, responding to requests such as help desk tickets, telephone, email and in-person service within the Liebherr Group and its Newport News, VA location, as well as other state side locations in accordance with Liebherr International IT security standards. This includes troubleshooting hardware and software related issues.
Responsibilities
- Creates and maintains Active Directory user and computer accounts in accordance with company security policies.
- Installs operating system software, patches, and upgrades.
- Analyzes, troubleshoots, and resolves system hardware and software issues.
- Configures, optimizes, fine-tunes, and monitors operating system software and servers.
- Images, configures, issues, and maintains user workstations, laptops, and tablets.
- Configures, issues, and maintains other user equipment, such as VPN cards, mobile devices, telephones, cameras, and USB storage devices.
- Handles support requests via help desk tickets, phone, and email or in person.
- Deploys, secures, and maintains printers and MFP devices.
- Install and maintain both off the shelf business applications (including Microsoft Office products, Adobe Acrobat, and other third-party applications) and custom Liebherr software applications.
- Resolves basic network connectivity issues and communicates with IT network personnel.
- Creates VPN accounts, issues smart cards and installs client / keys on user's computer.
- Maintains an inventory of technology equipment.
- Communicates and coordinates enterprise level issues to corporate IT services helpdesk.
- Stays informed of current technology, trends and best practices related to IT. Analyzes and recommends changes and upgrades to staff and IT Support Supervisor.
- Protects organization's value by keeping information confidential.
Competencies
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.
Referral Bonus : Tier IV
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
The company
In line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States.
Location
Liebherr Mining Equipment Newport News Co.
7075 Bennington Street
77028 Houston, TX
United States (US)
Contact
Nicole Alden
nicole.alden@liebherr.com
