Operations Supervisor

RESPONSIBILITIES:

• Supervise and coordinate Warehouse Personnel and warehouse activities which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions.
• Resourcefully and economically organize completion of day-to-day picking and loading.
• Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving, or inventory.
• Research errors and implement corrective actions.
• Develop plans and programs for process improvement.
• Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs).
• Perform adjustments as necessary during shift to operate within specifications.
• Prepare work schedules to include, but not limited to work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences.
• Ensure building is secure during scheduled hours.
• Assign daily workload to Warehouse Personnel.
• Supervise the basic fundamentals of warehouse safety and good housekeeping.
• Confirm warehouse SOPs are being adhered to and handle corrective actions as necessary.
• Address employee issues effectively and efficiently without preferences or judgment.
• Compile daily productivity and reliability statistics for management.
• Effectively supervise Warehouse Personnel performance and provide cross training when and as needed for personal development and company economic objectives.
• Conduct employee performance reviews.
• Complete daily sanitation schedule and process end-shift paperwork.
• Consistently inform Operations Manager of Commercial Operations of potential problems and changes.
• Act as backup in the absence of Operations Manager.
• Perform special projects as assigned by Operations Manager.
• Other duties as assigned.

QUALIFICATIONS AND JOB SPECIFICATIONS:

• Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
• A minimum of 3 years supervisory experience is required.

• Familiar with FDA and cGMP requirements.
• Demonstration of the following:
  • Effective time management skills
  • Impeccable verbal and written communication skills
  • Ability to conduct appropriate research as needed
  • Attention to detail and organization
  • Critical thinking
  • Interest to work in a fast-paced environment

TECHNICAL EXPERTISE:

• Navigate through ERP system – Tecsys Elite, MQ1.
• Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint.
• Experience with warehouse or supply chain environments and transportation.
• Ability to conduct/track graphical and data-driven analytics related to Client performance.
• Ability to maintain and track budget/spending trends.
• Advanced public speaking and presentation skills.
• Excellent verbal and written communication skills.

ADDITIONAL EMPLOYMENT REQUIREMENTS:

• Must be able to successfully pass all preliminary employment requirements (ie, background check and drug screen).
• Must have a valid driver’s license.

PHYSICAL/MENTAL/VISUAL DEMANDS:

• Work is light to medium in nature with frequent walking to perform assigned tasks.
• Occasional lifting of 50 - 75 lbs. is required.
• Must be able to communicate clearly with shippers and employees.
• Must be able to read at a distance close to the eyes and at arm’s length, with or without correction.

WORKING CONDITIONS:

• Activities occur both inside (protected from weather conditions but not temperature changes) and outside.
• Employee is subjected to extreme cold while supervising in the freezer.
• Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places.

EQUIPMENT OPERATED:

• Equipment: Desktop, fax machine, copier, desk phone, forklift, and pallet jack.
• Systems: Outlook, Excel, Word, TECSYS (WMS - warehouse management system) and HRIS (employee management system).

NO AGENCIES PLEASE.