Academic Advisor

Description

About Us: Since 1974, Life University has been a trailblazer in postsecondary education, seeking individuals eager to join our team dedicated to shaping the future of health and wellness education. Situated in Marietta, Georgia, our university’s campus provides a nurturing, yet dynamic environment for academic and personal growth. We are a specialized institution focused on vitalistic education in the fields of health care, business administration and the social sciences, providing a range of undergraduate and graduate degrees alongside our flagship Doctor of Chiropractic program. As we continue our mission to empower students and pioneer innovative approaches to vitalistic education, we're actively seeking passionate professionals to join us in our commitment to excellence. Explore our available opportunities and be a part of Life U’s journey toward creating a healthier world. For further details, please explore life.edu.

Job Description: Academic Advisor

Under general direction, the Academic Advisor is responsible for providing academic guidance to students as they progress through their program. Advisors provide this assistance through a relationship-based model of holistic advising in support of the educational, career, and personal success of the student.   This is a hybrid position as scheduled by the Director of Academic Advisement.

Responsibilities

1. Meets with returning students either in person or via phone to review registration status and program requirements and to assist with student course planning and answer basic program questions.  
2. Ensures student registration in any mandatory support courses such as transitional courses, Academic support courses, etc.  
3. Answers questions from new and returning students regarding courses, registration process, and general advisement. 
4. Maintains accurate and appropriate information regarding caseload and term-to-term management of that caseload. 
5. Sends regular reminders about registration dates including Drop/Add, the Withdrawal period, and other significant registration deadlines to students. 
6. Maintains documentation of meetings and communications with students through appropriate systems (Colleague, Advise, etc.).  
7. Helps students understand and follow policies and procedures associated with registration.  
8. Removes advising-based registration holds when appropriate and directs students to the correct departments for other holds that may impact their ability to register for courses.  
9. Manages alerts through the Advise system which may be directed to the advisor through autogenerated processes or by faculty or students.  
10. Advisors collaborate with a student's Academic Coach (if applicable) to ensure the student is taking the appropriate number and types of courses and is accessing appropriate campus resources in order to achieve academic success.  
11. Provide timely data and reports as requested and directed. 
12. Contacts and schedules appointments for new students to be advised. 
13. Regularly audits student academic plans to ensure students are selecting the correct classes and are on track to graduate.  

Qualifications

REQUIRED QUALIFICATIONS

Education, Training and/or Experience

1. Master’s Degree in College Student Personnel, Counseling or related field.
2. 1 year experience in academic advising at the collegiate level.

Knowledge, Skills, Abilities and Personal Characteristics

1. Excellent oral and written communication skills.
2. Ability to effectively use computer programs software (Microsoft Office Suite), hardware and presentation programs.
3. Ability to maintain a courteous and professional attitude in stressful situations.
4. Ability to perform assigned duties with frequent interruptions and time pressures.
5. Ability to analyze and resolve routine and crisis situations.

Certifications, Licenses, registrations

None.

PREFERRED QUALIFICATIONS

1. Experience working with unique student populations.
2. Experience facilitating first year and academic success courses at the college level.
3. Working knowledge of Datatel’s Colleague platform.
4. Bilingual.

PHYSICAL DEMANDS 

1. Nature of work requires an ability to operate standard business office equipment. 
2. Requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files. 
3. Must be able to lift 25 lbs., retrieving and placing materials on high shelves and on floor-level shelves; standing, walking, carrying, grasping, hearing, seeing, sitting, kneeling, climbing, balancing, stooping, crouching, and reaching. 

WORKING CONDITIONS 

1. Work performed in office environment.
2. Some travel may be required.
3. May require availability for overtime hours during peak periods.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Life University.  Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.