What are the responsibilities and job description for the Front Counter Assistant Manager position at Live Oak Archery?
Job Summary:
We are looking for an energetic and customer-focused Front Counter Assistant to join our high-paced Archery/Sporting Goods store. This role is the first point of contact for customers, so it requires excellent communication, organization, and problem-solving skills. The ideal candidate is passionate about the outdoors and archery/bow hunting, thrives in a fast-paced environment, and is dedicated to delivering outstanding customer service.
Responsibilities:
- Customer Service: Greet and assist customers as they enter the store, answering questions and guiding them to the appropriate products.
- Transaction Processing: Operate cash registers, handle payments, and ensure accurate checkout procedures.
- Computer Data Entry and Product Research - Enjoys working on computers, familiar with Microsoft Office products, internet browsers, and Point of Sale systems.
- Inventory Management: Assist with restocking shelves, organizing displays, and keeping the front area neat and appealing.
- Returns & Exchanges: Process returns, exchanges, and handle customer inquiries related to product issues.
- Product Knowledge: Stay up-to-date on store merchandise, sporting trends, and promotions to provide knowledgeable assistance to customers.
- Administrative Duties: Answer phone calls, manage reservations or bookings (if applicable), and complete daily transaction reports. Communicating with vendors on a daily basis to process and follow-up on client orders.
Qualifications:
- Completion of at least 2 years of college or equivalent work experience in retail or customer service.
- Interest in learning about business operations
- Strong interpersonal and communication skills.
- Ability to multitask and work effectively under pressure.
- Basic math skills and experience handling transactions.
- Must have reliable transportation
- Availability to work flexible hours, including weekends and holidays.
- Must pass a Drug Screening and Background Check.
Salary:
- Competitive salary based on experience and qualification.
Physical Requirements:
- Ability to stand for extended periods.
***We are willing to compensate the ideal candidate accordingly based on their experience.
***Must pass a Drug Screening and Background Check.
Why Join Us? We offer a dynamic, team-oriented environment where you can develop valuable skills in customer service, sales, and sports retail. If you’re enthusiastic about the outdoors and archery and are ready for a role that’s both fun and fast-paced, we’d love to hear from you!
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15