Concessions/ Box Office

Job Description

Position: Concessions

Department: FOH

Status: Full Time

The Concessions attendant holds the primary responsibility for taking food and drink orders for customers, selling tickets when the Box Office is on break or closed, and can answer general questions about currently playing movie titles. You are the jack of all trades, often having first contact with our guests and providing them with amazing customer service, offering advice when asked, and steering our customers in the right direction to enjoy their show. 21 years of age or older preffered.

The Mission (is)Possible- CREATE GREAT EXPERIENCES!

Program It and They Will Come- We believe in the art of film. LRT uses this guiding principle to carefully select quality content in the hopes of exposing our patrons to a wider selection of movies than they would have at a large-chain cinema.

Be Good and They’ll Come Back- Moviegoers, diners, vendors, information seekers, staff, co-workers, and management are all customers in our eyes. Treat them well, exceed expectations, make it right, and show gratitude. Everything about their experience should shout to them: We want you to come back, we love coming to work, and you enjoy working with us.

The Butterfly Effect- We know that everything we do has some sort of impact elsewhere. Natural materials in the theater, organic ingredients in the kitchen, and purchasing as much as we can locally as a company is just a few ways we reduce our footprint on the world.

Pay It Back, Pay it Forward- Our roots are planted in the local community, as you support us, we support you. LRT helps local filmmakers and film communities, buys local ingredients and supplies, and pairs with sponsors that are deeply intertwined into the community at large and more.

Living (Room) on the Edge- We were the first designed from the ground-up all-digital independent theater in the country. Our technology enables filmmakers of all levels to distribute their independent film(s) to theaters across the country and expands the functions our theaters can offer; films, television broadcasts, music, and other materials can easily be shown in multiple Living Room Theaters locations.

The Nitty Gritty

• Previous customer experience required
• Previous employment in a high-volume bar/ restaurant environment is highly recommended
• Knowledge of Oregon’s alcohol laws and regulations
• Strong working knowledge of beer, wines, and liquors
• Consistently deliver high levels of customer service to each patron
• Accurately take and mark orders for delivery in our auditoriums
• Maintain a safe environment by avoiding over-serving customers, identifying possible problem customers, and dealing with these situations in a calm and professional manner
• Maintain an accurate cash drawer and exhibit strong cash handling skills
• Excellent organizational and prioritization skills
• Willingness to work alongside and support fellow coworkers
• Be able to support a professional and inclusive work environment free of harassment
• Flexible schedule required including days, evenings, weekends, and holidays
• Ability to interact positively with other staff, vendors, departments, and management
• Ability to work efficiently & multi-task
• Ability to work the hours necessary to complete the job
• Working knowledge of all company policies and procedures
• Efficiently manage orders/ food for special events
• Ability to communicate clearly in a positive and professional manner
• Ability to complete the ordering
• Other duties may occur as assigned.
• Most importantly, this job requires a positive attitude, a commitment to excellent customer service, and great team enthusiasm.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Expected hours: 24 – 35 per week

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $10