Job Description
Job Description
Are you ready to join a Global Leader in the Freight Forwarding and Contract Logistics field, who knows their employees are their greatest strength?
LOGISTEED-America is on a mission to deliver high-quality transportation and logistics services and help make the world a better place for generations to come. We are looking for a Warehouse Team Lead to join us on this mission!
Location : Elk Grove Village, IL
WHO WE ARE :
Founded in 1950, LOGISTEED-America is part of a global network of companies providing transportation and logistics services including ocean & air freight transport, contract logistics, customs brokerage, supply chain management, and more.
Summary
The Warehouse Lead reports to the LOGISTEED America, Inc. Warehouse Manager. This position requires excellent leadership skills along with the ability to monitor workflow, provide focus on inventory control and customer service. Additionally, - including but not limited to :
- Must be able to communicate and interact with Company Management Team and Customers in a productive and professional manner
- Assist supervisor in leading daily operations team resulting in successful results that are reflected in established key performance indicators (KPIs).
- Maintain inventory accuracy by established target inventory discrepancy ratio
- Read and comprehend SOP’s, work instructions, email and documents; measure and count accurately; write legibly
- Follow established procedures and meet or exceed safety, quality and productivity standards
Qualities
Ethical with sound business judgementPossesses a passion to help team membersStrong customer relationsDetail-orientedReliable, follows through on commitmentsStrong process and planning orientationGoal-oriented, task drivenEnjoys being part of a team as well as leading oneBalances team’s needs with goals of organizationOutstanding written, verbal, presentation, and organization communication skillsEssential Duties & Functional Responsibilities Required
Required Knowledge Skills & Abilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
OPERATIONS
Can work schedule of 10 : 00am CST - 6 : 30pm CST Monday- Friday.Flexibility to work on occasional Saturdays and overtime as necessary.Meet established procedures and productivity, safety, and quality standardsMeet attendance & punctuality standardsCompile, verify, record and process forms and documentsQuality assurance inspection of returned parts (Inbound Lead)Can accurately receive and ship material through the WMS (Inbound / Outbound Lead)Can perform system analysis on orders and inventory to eliminate missing shipmentsAbility to set priorities and be able to multi-task with conflicting prioritiesProvide excellent customer service to internal and external customersMust be able to take direction and adhere to procedures, company policies with the ability to articulate recommendations and ask questions when uncertainMonitor inbound, outbound and / or inventory control operation progress and directs activities to complete daily taskAssist in physical inventory counts and maintains accuracy by establishing target inventory discrepancy ratio (Inbound Lead)Coordinate customer returns, value added service (VAS) of products as needed or requested by customer. (Inbound Lead)Must be knowledgeable in all aspects of the operation and functions and have the ability to assist in compiling, verifying, recording and processing forms and documentsAbility to multitask administrative and operational duties while staying organized and efficient to effectively support managers, supervisors and team membersExhibit professional and sound judgment when confronted with difficult and / or sensitive matters and know when to escalate situations to a supervisor or managerCOMMUNICATIONS
Communicate both orally and in writing in a clear and concise mannerSAFETY
Perform tasks safelyEnsure area housekeeping requirements are metAbide by all Federal, State, Local safety regulations and OSHA rules and LOGISTEED America, Inc. safety practicesTRAINING
Train others (including forklift drivers – if applicable) in departmental SOP’s and daily operations to LUS standards.Must be proficient in the use of scanners and be able to train employees on proper use of them.Managing employee interaction that includes : employee development, one on one coaching, conflict resolution among associates, associates group meetings and trainings.Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and other.COLLABORATION
Must create a cooperative and harmonious working climate to maximize employee morale and productivityMust promptly be at designated work site or location as required by supervisor or managerMust be flexible in facilitating other duties on a daily basis as assigned by the supervisor or managerShould be available on a rotating basis for holiday, night and weekend shifts to meet required customer / business needs.Perform other duties as assigned by Supervisor or ManagerNon -Essential Functions
Perform other duties as assignedCompetencies
Strategic ThinkingProblem Solving / AnalysisProject ManagementOrganized / ability to prioritizeCommunicate ProficiencyPersonal Effectiveness / CredibilityMulti-tasking with conflicting prioritiesSupervisory Responsibility
Responsible for assisting with daily supervision of warehouse associatesPreferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions
Previous Work Experience
Minimum of 1 year fast-paced Warehouse / Distribution / Logistics industry or Manufacturing environment experience1 year lead or supervisor experienceWork experience in lieu of previous supervisor experience consideredEducation and Certifications
High School diploma or general education degree (GED)Intermediate / Advanced Microsoft Word and Excel - preferredEquivalent work experience will be consideredExperience Requirements and Preferences
Bachelor’s degree preferredStrong attention to detailAbility to understand any and all safety requirements and regulations (OSHA)Ability to make decisions in an objective mannerStrong written and verbal communication skillsOrganizational, people, and interviewing skillsConflict resolution skillsStaff management; requires flexibility and understanding that all staff may be required to perform duties outside their normal area of expertise to meet the mission and goal of the warehouse (facility management i.e. maintenance, sanitations, etc.)Ability to respond to situations in a prompt and professional mannerProven professional and sound judgment in the management of difficult and / or sensitive mattersProvide excellent customer service to internal and external customersAbility to work in multiple systems and ability to input and retrieve data are a mustMust be available for night and weekend shiftsAbility to input and retrieve computer / technical / scanner data are a mustMust be able to read, write and countWorking knowledge of 5S and Lean ConceptsProficiency in Microsoft Office : Work & ExcelExperience with WMS (Warehouse Management Systems) is a plusAbility to respond to situations in a prompt and professional mannerEnergetic and highly motivated to succeedProven strong business acumenProficient in Microsoft applicationsFluency in EnglishMust pass drug and criminal background checkAdditional Eligibility Qualifications
Ability to read, analyze and interpret pick / selection / put-away ordersAbility to respond effectively to time sensitive work ordersMust be at least 18 years of ageWork Authorization / Security Clearance (if applicable)Must be legally authorized to work in the United StatesOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk, or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move objects up to 25 pounds, and occasionally lift and / or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Eighty-five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).
LOGISTEED America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
EOE / M / F / D / V
Pay Range : $23.00 - $25.50
Salary : $23 - $26
