Financial Counselor, Transplant

Part time Day Shift

The Coordinator will work with patients and their families beginning with the evaluation for transplantation and continuing through and after transplantation, in a compassionate and tactful manner in order to help facilitate access to and provide continuity of care.

Why Join Us:

At Loyola University Medical Center, you will have the opportunity to make a meaningful impact in patients' lives by ensuring they receive the financial support needed for life-saving transplant procedures. Join a dedicated team committed to excellence and patient-centered care.

What we Offer:

• Benefits from Day One
• Daily Pay
• Career Development
• Tuition Reimbursement
• Referral Rewards

The Financial Counselor for Transplant is a key member of the transplant team, responsible for obtaining and managing detailed patient insurance benefit information for all aspects of the transplant process. This includes, but is not limited to, outpatient prescription drugs, organ acquisition, follow-up clinic visits, and travel and housing arrangements, if necessary. The Financial Counselor collaborates closely with transplant team members, insurers, and administrative personnel to ensure comprehensive financial support for transplant patients.

Key Responsibilities:

The Financial Counselor for Transplant ensures seamless financial support for transplant patients by gathering and verifying detailed insurance information, maintaining compliance with insurance policies, and advocating for maximum benefits. They provide financial counseling to patients and families, addressing insurance concerns and ensuring clarity throughout the transplant process.

The role involves ongoing communication with patients to track insurance changes, collaboration with healthcare providers and administrative teams to resolve billing issues, and initiating reimbursement agreements with insurers. Additionally, the counselor attends clinics and meetings to offer financial insights and maintains accurate records of all activities.

Position Requirements:

Minimum Education:

• Required: High School Diploma plus training acquired through work experience or education

• Preferred: Bachelor’s Degree or equivalent training in business, finance, or accounting

Minimum Experience:

• Required: 1-2 years of previous job-related experience

• Preferred: 3-5 years of previous job-related experience

• Details: prior experience may include registration, billing or reimbursement, social work, collections, or managed care

Key Skills and Attributes:

• Strong understanding of insurance policies and healthcare reimbursement processes

• Excellent communication and interpersonal skills

• Ability to work collaboratively with multidisciplinary teams

• Attention to detail and organizational skills

• Proficiency in navigating complex financial and insurance scenarios to support transplant patients effectively

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.