What are the responsibilities and job description for the Account Coordinator position at Lyon LLC?
Customer Service Account Coordinator
About Lyon:
Lyon, LLC, a leader in storage solutions since 1901, is experiencing rapid growth and is seeking a dynamic individual to join our team. At Lyon, we prioritize teamwork, growth, and customer satisfaction. We provide comprehensive in-house training to ensure our team members excel and evolve with us.
Position Overview:
As a Customer Service Account Coordinator, you will play a vital role in our team, ensuring seamless order processing, effective customer communication, and overall satisfaction. Your responsibilities will include order entry, collaboration with warehouses, addressing customer inquiries, and facilitating website navigation.
Responsibilities:
- Enter and process orders accurately and efficiently.
- Collaborate with warehouses to ensure timely order fulfillment.
- Assist in responding to customer inquiries promptly and professionally.
- Guide customers through website navigation and product selection.
- Support in generating quotes and managing special pricing requests.
Qualifications:
- Proficiency in email communication and spreadsheet management.
- Meticulous attention to detail and accuracy in data entry.
- High school diploma or equivalent qualification.
Attributes:
- Strong problem-solving abilities with a knack for independent work.
- Excellent communication and interpersonal skills.
- Flexibility and eagerness to learn new systems and processes.
- Team player mentality with a collaborative approach.
- Exceptional organization and time management skills.
- Opportunities for Growth:
Once proficient in our products and customer service protocols, you'll have various avenues for career advancement within Lyon. We're committed to nurturing talent and empowering our team members to reach new heights.
Join Lyon today and embark on an exciting journey of growth and fulfillment! Apply now to be a part of our dynamic team.
Lyon is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer.
Job Type: Full-time
Pay: $40,000-$45,000 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Montgomery, IL 60538: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000