Operations Specialist

GENERAL JOB DESCRIPTION

The Operations Specialist is responsible for processing and onboarding MAI and Outside Fund accounts.  This role also provides tactical perspectives to ensure the Investment Operations team efficiently meets the front, middle, and back-office needs of the firm. The Operations Specialist partners with other team members, along with the Operations Team Leader, to execute a varied and diverse set of tasks to meet client needs and to enable Investment Operations to operate effectively.

 MAJOR DUTIES AND RESPONSIBILITIES

• Ability to work in a dynamic environment, where the roles and responsibilities are evolving in response to the implementation of new processes and procedures
• Processes and onboards MAI and Outside Fund accounts using independent discretion and judgment to validate fund processes and to ensure accuracy and completeness
• Oversees and validates fund expense wiring process
• Coordinates with account executives to facilitate and complete account openings at custodian bank and on internal systems
• Maintains tracking of new accounts from acceptance through funding, notifying appropriate parties once accounts are fully funded and ready to trade
• Analyzes and processes corporate actions; works with Portfolio Managers to elect correct options, when applicable
• Scrutinizes account reconciliations to verify transactions are stated correctly
• Research, analyze, and solve critical/complex problems related to specific investment operations, workflow issues, transactions, or processes using appropriate channels and resources
• Develop and analyze service requests; ensures compliance and risk mitigation practices are followed to enable Investment Operations to operate with efficiency, quality, and accuracy
• Promotes and helps to implement best practices in the application of policies, processes, procedures, and other elements of governance affecting operational risk throughout the firm
• Other duties as assigned, including participating on projects as needed

EXPERIENCE/CREDENTIALS

• B.A. or B.S. degree, in Finance, Accounting, or related field
• 1-3 years of experience in securities operations 
• Knowledge of equity securities, fixed income securities, and various pooled investment vehicles a plus
• Investments and trading, securities industry regulations and client suitability a plus
• Proficient with Microsoft Office suite, including Excel, Outlook, Word, Adobe, PowerPoint 

COMPETENCIES

• Thrives in a fast-paced and dynamic team-based, collaborative environment, and works well with others to resolve conflicts
• Strong organizational and interpersonal skills with a demonstrated commitment to teamwork and partnerships; works effectively as part of a team and as an individual contributor
• Excellent oral and written communication skills
• Demonstrated problem solving and analytical abilities, with a focus on analyzing information and resolving complex problems
• Organized, detail-oriented, able to handle multiple tasks, meet deadlines and work under pressure 
• Maintains flexibility to appropriately prioritize and execute to meet client and firm needs and support peak volumes and aggressive deadlines
• Maintains absolute confidentiality of all client information and safeguards client and firm data; maintains high ethical standard in all practices
• Professional and positive demeanor, superb work ethic, high level of personal ethics and integrity

FEATURED BENEFITS

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Health Savings Account
• Paid Maternity Leave
• Paid Parental Leave
• Tuition Reimbursement
• Wellness Program