What are the responsibilities and job description for the Inside Sales Representative position at Maine Oxy?
Position Summary
The essential purpose of the Inside Sales Representative is to enhance branch store sales by providing product knowledge and technical expertise beyond the general overview and support branch activities.
Essential Duties and Responsibilities:
- Provides customers with an additional level of product knowledge and technical expertise
- Troubleshoots and responds to technical problems posed by customers and branch personnel.
- Assists in all phases of store operations
- Completes paperwork accurately and in a timely manner according to company policies and procedures.
- Assumes the responsibilities of Store Manager position when Store Manager is absent
- Serves as primary in house contact for major customer base served by branch store
- For selected accounts, offers special prices or discounts based on specific guidelines and in certain circumstances, negotiates payment form.
- Assists branch store sales staff in selling function and sales team in working up quotes
- Responds to customer complaints by taking action to resolve the issue according to company policy.
- Serves as a support staff for outside sales.
- Labels stock, stocks shelves, assembles machinery, conducts demonstrations, and arranges displays to enhance marketability
- Help as needed in warehouse with cylinders and inventory
- Assists in maintaining clean and neat store appearance.
- Other duties as assigned
Knowledge, Skills, and Abilities Required:
- Solid sales experience
- Possess product knowledge and welding expertise
- Problems solving skills
- Prior experience in welding and gas application preferred
Minimum Education Required:
- High School diploma or equivalent
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to see, speak and hear.
- Frequent sitting and standing, walking, using hands to finger, handle, or feel; reach with hands and arms; may stoop, kneel, or crouch.
- Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus on objects.
- Ability to occasionally lift 25 to 100lbs.
About Maine Oxy
We are celebrating 92 years in the business of gas and welding innovations. Originally founded in Auburn, ME we have expanded to 16 locations in New England. We are a leading distributor of industrial, medical and specialty gases and a distributor of quality hard goods including welding and cutting equipment, supplies and accessories.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person