What are the responsibilities and job description for the Night Auditor position at Mainstay Suites?
**Job Summary:** We are seeking a dedicated Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk during the night shift, ensuring all guest accounts are balanced and the hotel runs smoothly. **Responsibilities:** - Perform night audit functions including reconciling daily transactions, preparing reports, and setting up breakfast service. - Greet guests upon arrival and provide exceptional customer service throughout their stay. - Handle guest check-ins and check-outs efficiently. - Respond to guest inquiries and resolve any issues promptly. - Maintain a clean and organized front desk area. - Assist with security by monitoring surveillance cameras and ensuring the safety of guests. **Requirements:** - Previous experience in customer service, front desk, or night audit roles preferred. - Knowledge of hotel operations and hospitality management. - Strong communication and interpersonal skills. - Ability to work independently with minimal supervision. - Multilingual or bilingual skills are a plus. - Flexibility to work night shifts in a hotel or resort setting. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests in a dynamic hospitality environment.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Night shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Raleigh, NC 27606 (Required)
Ability to Relocate:
- Raleigh, NC 27606: Relocate before starting work (Required)
Work Location: In person
Salary : $15