What are the responsibilities and job description for the Server Break/Fix Datacenter Tech position at Maintech, Incorporated?
Data center Engineer (Hardware)- Somerset, NJ
Shift: Monday, Tuesday, Wednesday, and Sunday from 9pm-7am (10-hour shifts)
Job Summary:
We are looking for self-motivated, dedicated individuals to join our team of highly skilled professionals. The successful candidate will handle responding to customer calls in a prompt and efficient manner
· On site engineer will service all client needs including server hardware break-fix and IMAC support, As well as smart hand support for network equipment.
· Troubleshoot, and supports systems/equipment (DELL, Oracle, IBM and HP Servers)
· Diagnose, analyzes, and repairs product failures, orders and replaces parts as Needed
· Follows all client policy and procedures, adhere to best practices
· Presents problem resolution or refer more complex issues to a Sr. Support Engineer
· Maintain part records and inventory
· Documentation of activity and will show strong organizational skills
· Express positive attitude and strong analytical skills
Skills:
· Extensive Server and hardware trouble shooting experience required
· Capable of replacing all hardware components in large scale data center
· Experienced with newer generation Dell, Oracle, Lenovo, and HP servers
· Ability to learn and adhere to new procedures
· Working experience with Remote Access Cards (IDRAC, ILOM, ILO, Ect)
· Strong communication skill with ability to provide technical updates
· Proficient at administrative tasks and paperwork
· Familiarity with ticket-tracking software (Experience with Service Now preferred)
· Must be a self-starter with the ability to work independently without supervision and within a team environment
· Must have a professional demeanor and the ability to develop effective working relationships with end users and stakeholders
· CompTia A Certification is a plus
· CompTia Server Certification is a plus
· Dell Certification is a plus
· HP Certification is a plus
· IBM Certification is a plus
Job Type: Full-time
Pay: $28.00 - $31.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $28 - $31
