What are the responsibilities and job description for the Senior Network Engineer (Hybrid in Atlanta) position at Manhattan Associates?
The Sr. Network Engineer will design, configure, monitor, and troubleshoot Cisco routers, switches, and wireless systems to ensure optimal performance and reliability. This role requires an excellent understanding of networking concepts, hands-on experience with multiple Cisco technologies, and the ability to work collaboratively in a fast-paced environment. The position requires senior-level understanding and experience in Cisco-based network, wireless and voice / video technologies, the ability to analyze network logs, scrutinize network traffic, and troubleshoot escalated incidents and service requests.
MINIMUM REQUIREMENTS
7 years of overall Networking and / or IT experience
5-7 years of Cisco network experience
5 years experience with Cisco ISR / ASR routers, switches, and Catalyst Center
5 years experience with Cisco Wireless Lan Controllers and Cisco ISE
4 years experience with network configuration and troubleshooting
4 years experience with Unified Communications solutions
2 years experience with Cisco Meraki solutions
Excellent understanding of TCP / IP protocols, subnetting, and routing (VLAN, NAT, EtherChannel, STP, OSPF, EIGRP)
Excellent understanding of VPN technologies (DMVPN, SD-WAN)
Excellent understanding of wireless fundamentals and QoS
Strong written and verbal communication skills
Ability to troubleshoot network problems independently
Ability to properly handle confidential and sensitive information
EDUCATION / CERTIFICATION PREFERENCES
Bachelor’s degree in information systems or comparable experience
Cisco professional certification(s) required (eg. CCNA, CCNP)
ESSENTIAL JOB FUNCTIONS
Design, configure, deploy, and maintain network equipment and services
Monitor various network management platforms for configuration flaws and make changes to optimize network performance
Evaluate network implications of current processes, service requests, and proposed changes
Evaluate new network technologies and solutions through proof-of-concept testing and analysis
Manage and coordinate response efforts to network, wireless, voice / video performance and availability issues
Ensure seamless integration of Cisco network and Microsoft UC solutions with existing IT infrastructure
Respond to network impact events and participate in remediations
Perform audits and ensure configurations remain in compliance with requirements
Create and maintain network documentation and diagrams
Ensure regulatory controls are followed and evidence of violation is maintained for review
Maintain current knowledge of network best practices
Lead and mentoring junior network security engineers and other IT staff
ADDITIONAL CHARACTERISTICS
Knowledge of network maintenance automation languages
Strong knowledge of Microsoft Unified Communications technologies, such as Microsoft 365, Microsoft Teams
Strong knowledge of network and UC protocols (eg. EIGRP, OSPF, BGP, SIP, RTR, H.323)
Strong knowledge of wireless configurations (eg. QoS, DSCP, WLAN, Fast Roaming, MTU, Authentication, Certificates)
Ability to manage tasks independently and escalate as necessary
Ability to work with and coordinate between multiple groups
Ability to function in a dynamic environment
Ability to manage multiple tasks and meet deadlines
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