Demo

Business Office Manager

Mansions Senior Living.
Lawrenceville, GA Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/10/2025

The Business Office Manager oversees resident accounts, assists with recruitment and general accounting duties. This position reports to the Executive Director. This position is not a supervisory role.

This is a full time position that will work at two communities each 20 hours per week. The communities are in Alpharetta and Gwinnett Park.

Job Description

  • Maintain basic knowledge of computer software and internet applications.
  • Maintain resident, business office and employee files.
  • Perform Human Resources function by reviewing candidate resumes and scheduling interviews as needed.
  • Assist in answering resident billing issues. Also maintain the ancillary charge worksheet on a weekly basis.
  • Assist the Executive Director in ensuring that move-in deposits and rents are deposited in a timely manner.
  • Send monthly delinquent notices and follow collection guidelines.
  • Process resident lease renewal letters.
  • Ensure that accounts payable procedures are submitted timely & accurately.
  • Ensure that all proprietary, financial, and resident information is kept confidential.
  • Monitor and record petty cash disbursements and reconcile to replenish.
  • Respect and maintain confidentiality of the office, it's records, and restricted information.
  • Understands the safety and disaster plan.
  • Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
  • Adhere to all policies and procedures of Mansions Senior Living.
  • Perform other duties as assigned.

Qualifications

  • Prior experience in Human Resources or Accounting preferred.
  • College degree preferred.
  • Experience working in senior housing or long-term care preferred.
  • English fluency preferred.
  • Strong attention to detail and organizational skills.
  • JOB REQUIREMENTS :

  • FULL-TIME, 40 hours per week
  • Must be able to pass a comprehensive Criminal Background Screening and pre-employment Drug Test
  • Must provide valid employment documents
  • Must have reliable transportation to report to work on time and maintain good attendance
  • Must be able to walk, sit, stand, bend, or kneel throughout shift. Must be able to lift 25-50lbs.
  • Customer service : includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors
  • Maintain a positive "can-do" attitude
  • Ability to follow verbal and written instruction with attention to details
  • Self-motivated, able to work with / without supervision
  • Communicate politely & professionally with customers, co-workers & supervisors
  • Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc.
  • ESSENTIAL JOB DUTIES : (including but not limited to)

  • Must be able to complete assigned tasks in allowed days / time
  • Must have attention to detail
  • Other miscellaneous duties assigned
  • COMPENSATION and BENEFITS

  • Hourly, non-exempt from overtime
  • Eligible for Vacation / Sick Leave after 90 days of employment
  • Employer matched retirement
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