What are the responsibilities and job description for the Senior Quality Systems Manager position at Maola Local Dairies?
Job Details
Description
Why you will love working at Maola:
The Senior Quality Systems Manager is a senior member of the FSQR team, responsible for managing and leading Maola’s corporate quality, food safety, regulatory systems. This role oversees the development and implementation of programs across the company, based on the ISO 9001 model. The Senior Quality Systems Manager provides leadership in resolving complex
issues, analyzes intricate data, and offers insights and actionable recommendations to executive and senior leadership through effective problem-solving and troubleshooting.
Operating with independence, the Senior Quality Systems Manager interprets both internal and external FSQR challenges, recommending best practices to enhance products, processes, and services. This role will also lead cross functional teams or project initiatives that focus on developing and implementing standardized work processes.
As a subject matter expert, the Senior Quality Systems Manager is essential in developing and implementing processes critical to quality, food safety and regulatory compliance. Additionally, this role ensures performance through measuring and reporting performance against planned goals and objectives.
This position is essential in building a culture of compliance, ensuring that all products meet customer expectations and industry regulations, while advancing the company’s strategic goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES. The essential duties and responsibilities of the Senior Quality Systems Manager: (other duties may be assigned)
To successfully perform this job, an individual must be able to perform each essential duty effectively. The qualifications listed below represent the required knowledge, skills, and abilities.
Reasonable accommodation may be made to support individuals with disabilities in performing these essential functions.
This role requires deep expertise in corporate quality management, along with a solid understanding of related fields.
Strong analytical thinking, effective use of tools, and sound judgment are essential to identifying innovative solutions.
EDUCATION And/or EXPERIENCE
Excellent written and communication skills along with developed interpersonal skills. Ability to respond effectively to the most sensitive inquiries or complaints from customers. Ability to effectively communicate with management, customers, peers and plant personnel.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete
variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to type; and talk or hear. The employee is occasionally required to stand, walk; reach with hands and arms. The employee must occasionally lift and or move up to 10 pounds. The employee may be required to travel by car to company sites and off-site meetings. Specific vision abilities
required by this job include close vision, distance vision, color vision, and peripheral vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Maola Local Dairies, owned by the farmers of Maryland & Virginia Milk Producers Cooperative Association (MDVA), sustainably produces a full suite of nutritious dairy products through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.
Description
Why you will love working at Maola:
- Owned by a cooperative of family farmers who are passionate about cultivating sustainable dairy goodness and bottling fresh Maola brand milk and dairy products.
- 100 years of dedicated stability and growth across 11 states.
- Competitive pay, Medical, Dental, Vision, 401(k), Life Insurance, Time Off Provisions, and more, available no later than one month after hire.
- Our employees are an integral part of who we are — what you do and what you think matters.
The Senior Quality Systems Manager is a senior member of the FSQR team, responsible for managing and leading Maola’s corporate quality, food safety, regulatory systems. This role oversees the development and implementation of programs across the company, based on the ISO 9001 model. The Senior Quality Systems Manager provides leadership in resolving complex
issues, analyzes intricate data, and offers insights and actionable recommendations to executive and senior leadership through effective problem-solving and troubleshooting.
Operating with independence, the Senior Quality Systems Manager interprets both internal and external FSQR challenges, recommending best practices to enhance products, processes, and services. This role will also lead cross functional teams or project initiatives that focus on developing and implementing standardized work processes.
As a subject matter expert, the Senior Quality Systems Manager is essential in developing and implementing processes critical to quality, food safety and regulatory compliance. Additionally, this role ensures performance through measuring and reporting performance against planned goals and objectives.
This position is essential in building a culture of compliance, ensuring that all products meet customer expectations and industry regulations, while advancing the company’s strategic goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES. The essential duties and responsibilities of the Senior Quality Systems Manager: (other duties may be assigned)
- Quality Management System: Oversee the development and implementation of the quality management system (QMS), ensuring it effectively aligns with company objectives and regulatory requirements.
- QFSR and commercialization Policies and Procedures. Design, implement, and maintain quality policies and procedures that align with company objectives and regulatory requirements.
- Metrics and Performance. This role is pivotal in developing and managing quality and food safety metrics, ensuring compliance with regulatory standards, and reporting these results to stakeholders.
- Quality Assurance Programs: Design and oversee quality assurance programs that enhance product quality and safety, ensuring consistency across all products.
- Data Analysis and Reporting: Analyze quality data to identify trends, root causes, and areas for improvement. Prepare and present reports to senior management and stakeholders. Regulatory participation and oversight.
- Supplier Quality Management: Establish and enforce quality standards for suppliers, conducting audits and assessments to ensure compliance.
- Food Safety Culture. Support the food safety culture initiatives and strategies as directed. Support the development and implementation of training programs and events to promote a culture of quality and food safety, ensuring employees are knowledgeable and compliant with standards.
To successfully perform this job, an individual must be able to perform each essential duty effectively. The qualifications listed below represent the required knowledge, skills, and abilities.
Reasonable accommodation may be made to support individuals with disabilities in performing these essential functions.
This role requires deep expertise in corporate quality management, along with a solid understanding of related fields.
Strong analytical thinking, effective use of tools, and sound judgment are essential to identifying innovative solutions.
EDUCATION And/or EXPERIENCE
- Bachelor’s degree in science-related field is required.
- Minimum of 8 years corporate Quality Systems experience or roles with similar responsibilities
- Quality, production, or commercial experience within the food industry, preferred dairy.
Excellent written and communication skills along with developed interpersonal skills. Ability to respond effectively to the most sensitive inquiries or complaints from customers. Ability to effectively communicate with management, customers, peers and plant personnel.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete
variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to type; and talk or hear. The employee is occasionally required to stand, walk; reach with hands and arms. The employee must occasionally lift and or move up to 10 pounds. The employee may be required to travel by car to company sites and off-site meetings. Specific vision abilities
required by this job include close vision, distance vision, color vision, and peripheral vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Maola Local Dairies, owned by the farmers of Maryland & Virginia Milk Producers Cooperative Association (MDVA), sustainably produces a full suite of nutritious dairy products through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.
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