Shipping Supervisor

SUMMARY: Supervises employees in the shipment area. Actively engages in the selection, staging, rotation, loading, receiving, shipping, and ordering of all company products.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.

• Enforces safety rules and company policies.
• Ensures that all required inbound/outbound documentation is complete and has been properly processed in the inventory management system.
• Maintains proper inventory levels to support customer orders and demands. Operates forklift as needed.
• Plans and organizes available resources (employees, materials, time, and equipment) to best meet loadout, quality, and safety goals.
• Monitors and adapts plans throughout the shift as needed.
• Plans accordingly to minimize production disruptions due to unplanned absences/circumstances.
• Leads and conducts pre- and post-shift briefings with fellow supervisors and management teams.
• Effectively communicates and coordinates product and resource availability within the production department.
• Actively engages in waste reduction efforts in all areas, including fluid milk, ingredients, packaging, finished products, labor, and loss prevention.
• Monitors and records necessary waste tracking documentation.
• Leads continuous improvement efforts.
• Maintains high sanitation standards by enforcing equipment and area cleanliness.
• Ensures all required process control documentation is completed.
• Investigates and immediately reports all incidents involving company equipment or personnel.
• Oversees shipping activities to ensure accuracy and condition of shipments.
• Inspects material handling equipment and cooler/warehouse daily for defects.
• Immediately notifies chain of command of any needed repairs.
• Onboards, coaches, mentors, and trains new employees in job duties.
• Directs and holds employees accountable for behavior, job tasks, and assignments.
• Instructs forklift drivers and equipment operators on job duties once certification completed.
• Coordinates loadout and communication with branch locations, 3rd party hauling companies, and vendors.
• Covers various positions and shifts in the department when needed.
• Promotes retention and provides a workplace culture that is clean and organized.
• Maintains a positive and safe environment that supports the company’s missions, visions, guiding principles, and core values.

SUPERVISORY RESPONSIBILITIES: 

• To perform the supervisory skills of this position employee must be knowledgeable and effective in delegating duties, training, coaching, and mentoring staff.

QUALIFICATIONS: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION or EXPERIENCE:

• High school diploma or general education degree (GED).

OTHER SKILLS AND ABILITIES:

• Knowledge of shipping and inventory procedures.
• Intermediate to expert computer proficiency level to include usage of MS Word and Excel.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, walk, talk, hear, bend and reach. The employee is occasionally required to use hands to finger, handle, or feel; have manual dexterity to process paperwork; climb stairs; balance; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to read a computer screen.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Performing this position's duties will require an employee to work in a refrigerated warehouse environment with varying temperatures. The noise level in the work environment is usually loud.