What are the responsibilities and job description for the Automotive Sales Consultant position at Maplecrest Ford?
Maplecrest Ford of Mendham is seeking a motivated and enthusiastic automotive sales consultant to join our team. The ideal candidate will possess a passion for the automotive industry and a strong commitment to delivering exceptional customer service. As a sales consultant, you will play a crucial role in helping customers find the perfect vehicle that meets their needs while fostering long-term relationships.
You will join a dedicated staff where the average tenure for our current sales team is over 10 years, adding to a culture of consistency and very little turnover. Applicants should be customer-oriented and enjoy working in a team environment.
Experienced sales associates are welcome to apply. We will also train the right candidates who are eager to learn and become part of this exciting industry.
Once considered a male-oriented industry, we believe women are as equally effective in the automotive industry and highly encouraged to contact us.
Responsibilities
• Engage with customers in a friendly and professional manner to understand their automotive needs.
• Demonstrate vehicles and explain features, benefits, and financing options to potential buyers.
• Conduct test drives with customers.
• Maintain up-to-date knowledge of the dealership's inventory, including new and pre-owned vehicles.
• Utilize effective sales techniques to close deals while ensuring customer satisfaction throughout the buying process.
• Manage customer inquiries through various channels, including phone calls and in-person visits, demonstrating excellent phone etiquette.
• Conduct follow-ups with customers post-purchase to ensure satisfaction and encourage referrals.
• Participate in ongoing training sessions to enhance product knowledge, refine sales skills and keep up-to-date on certifications.
• Valid driver's license
Experience
• Previous experience in automotive sales or a similar retail environment is preferred but not mandatory.
• Strong understanding of retail math principles to assist with pricing and financing discussions.
• Excellent communication skills, including public speaking abilities, to effectively present vehicles to customers.
• Proven ability to build rapport with customers and maintain long-lasting relationships within the dealership context.
• Familiarity with dealership operations and inventory management is advantageous.
If you have a friendly disposition, enjoy meeting people, are customer service oriented with an attention to detail, are comfortable in a sales environment, then this is a great opportunity for you.
Compensation and Benefits:
• Salary, plus commission
• Opportunity for bonus
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
About Maplecrest Ford of Mendham:
We conduct our business and ourselves with integrity, honesty and attention to detail in order to gain the trust and loyalty of our customers, co-workers and community. We accomplish this by employing people who understand the importance and value of delivering a superior experience to every customer, every day.
Job Type: In person, full-time.
