What are the responsibilities and job description for the Assistant Store Manager position at MARDEN'S INC?
Summary: Assistant assists with overseeing retail store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage.
Principal Responsibilities:
- Ensure that each customer receives outstanding customer service by ensuring a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of exceptional customer service.
- Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked.
- Develop a positive store-wide safety attitude to ensure a safe environment for employees and customers; oversee timely/accurate reporting of work related or customer accidents.
- Control shrink, expenses, and payroll.
- Responsible for all cash controls policies/procedures are followed to reduce shortages/overages; oversee proper record keeping of all daily deposits and other critical financial transactions.
- Review department/store trends and recommend and initiate changes for maximizing goals and objectives.
- Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.
- Any other responsibilities as assigned by Store Manager.
