Furniture/Flooring Commissioned Salesperson

SUMMARY:

Sells flooring, furniture, bedding, appliances and electronics while providing excellent customer service by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Greets customer on the sales floor in a personable and friendly manner and determines make, type, and quality of product desired.  Always shows respect to the customer, does NOT use aggressive or “High Pressure” sales techniques. 
• Suggests flooring/furniture products that will complement customer's home and other furnishings.  Discusses types and quality of products to ensure customer education and satisfaction.  
• Strives to attain sales goals while providing exceptional customer service at all times.
• Accurately prepares sales slip or sales contract based on customer’s intended purchase.
• Arranges for delivery of merchandise to customer if needed; or assists with load out of product into customer’s vehicle according to Marden’s safe loading practices. Asks for guidance from Department or Store Management Team as needed. 
• Works with Department or Store Management Team to resolve customer complaints regarding delivery of damaged or incorrect merchandise to ensure customer satisfaction.
• Unloads product, moves product and sets up displays as directed by the Department or Store Management Team.
• Assembles product for display/sale as directed by the Department or Store Management Team.
• Use company internal website “Web Link – Furniture/Flooring Sections” to keep up to date on merchandise updates, and ensure compliance with best operational practices.  
• Keeps current on such activities as product arrivals, advertising, new products and trends and pricing to assure that Marden's maintains a competitive position.
• Maintains good knowledge and understanding in-stock product.
• Follows all Marden’s safety policies and strives for clean, safe working conditions in the department; including performing housekeeping tasks as needed to maintain a clean showroom.
• Assist with loss prevention efforts, including alerting LP staff as soon as possible of customer/employee theft, tag switching, etc. and of any unsafe conditions including slips, trips, and falls.
• Perform other duties assigned by the Department or Store Management Team.